Android app stuck at startup logo
Posting in the correct channel.
Google play store - Pixel 6a
Just getting started with Immich. First downloaded a few days ago and was able to successfully log in to the app.
Tried again today and was stuck at startup logo. Tried deleting & installing. Also tried deleting & restarting phone & installing. No luck. Web access works just fine. No errors in docker log.
Running from unraid server
15 Replies
Now uninstalli and reinstall the app, can you get into the login screen?
Will try
Odd thing: I get the "New Server Version Available" popup before any other prompt. Upon clicking acknowledge, it hangs at logo.
Web side says I'm on version 1.56.2
Same thing even though you are reinstall the app?
Yes, same thing from fresh install. Not sure how the app is getting the "version" my server is at from a fresh install.
I could try deleting & restart phone & install again
This is pretty strange
can you grab the apk from the release note and install?
I'll try to manually clear the cache of the app
Will try that next. Cleared cache & storage and am now presented with the server url prompt
(also, cool to meet another Alex haha)
How big is your library (number of assets on the phone, number of assets on the server)?
No idea on phone.
One 5s video on server. (haven't gotten around to uploading anything yet)
Do you know if, on web side, under
Administration > Users
I should see my own account listed? It's currently empty
(I asked above question because my login info wasn't working. But it seems I needed to add /api to my url.)
I think clearing the cache/storage fixed it.
It should not but the upcoming release you will see it
Here's what I did:
Tap & Hold on app from home screen
Click App Info
Click Storage & Cache
Click Clear Storage
Click Clear Cache
Should I close this thread or mark as solved or anything?
I can help you close it
Thanks!
Appreciate the help and quick responses
No problem!
Cheer!