Hi I recently reviewed the earnings for
Hi, I recently reviewed the earnings for my actor and came across a section labeled "Previously paying users". As it's my first month with my actor listed on the store, I found it odd that the number of previously paying users exceeds the current paying users. If I understand correctly, there were 6 total users who converted from the free trial to paid subscriptions, and later 4 of them canceled their subscriptions, which means that they won't be charged in June.
Since my monthly charge is $30, I expected $180 in total earnings, but the indicated revenue is $60, with an expected revenue of $60. I'm struggling to understand the discrepancy here. Could it be possible that there's a grace period when users can cancel their subscription post-trial but without being charged if they do so soon after subscribing? Any explanation or clarification would be really helpful. Thanks.

4 Replies
flat-fuchsiaβ’2y ago
We are trying to rephrase it so that everybody understands and we struggle π (Even I dont understand π ) Will ask and get back to you.
flat-fuchsiaβ’2y ago
I see it differently now, but still asking around:

flat-fuchsiaβ’2y ago
So it was a short term bug and it shows correctly now. We are building better analytics.
fascinating-indigoβ’2y ago
Looks like that on my end as well, thanks. So far earnings seem to be working well for pay per result.