I
Immich•2y ago
satish

Jobs are stuck

Have an issue where the jobs are stuck. I did remove the redis container and restarted, but still no joy.
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27 Replies
Alex Tran
Alex Tran•2y ago
Can you try remove all the container and bring them up? just the containers, not the volumes
satish
satishOP•2y ago
nope.. nothing happened still says 1 waiting.. and nothing in the logs this is after i start thumbnail job .. for missing.. can i delete the last few assets .. and let it re-upload also apparently if i click on missing.. the number just goes up.. with nothing happening
satish
satishOP•2y ago
satish
satishOP•2y ago
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trojii
trojii•2y ago
I have the exact same problem. I guess this is also the reason why I see no thumbnails because the job does not run.
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Alex Tran
Alex Tran•2y ago
That is correct, if the microservices container has issue, jobs won't run
trojii
trojii•2y ago
any idea how to fix this? this behaviour happened after an upgrade (not sure which version). I've already deleted the volumes and the containers then redeployed everything but still no success.
Alex Tran
Alex Tran•2y ago
please provide the microservice container log so we can see what is the error Did you read the release note in case there are breaking changes?
trojii
trojii•2y ago
well yeah but I've redeployed everything accordingly anyway after deleting everything (including volumes and containers).
Alex Tran
Alex Tran•2y ago
Can you provide the log?
trojii
trojii•2y ago
the logs don't say anything specific, like they're not responding. Similar or same to other posts I came across when searching.
Alex Tran
Alex Tran•2y ago
Can you take a screenshot?
trojii
trojii•2y ago
this is immich_server
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trojii
trojii•2y ago
this is microservices
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Alex Tran
Alex Tran•2y ago
you have the incorrect startup command, so the immich-microservice is running the script to start up the server
trojii
trojii•2y ago
i thought this is strange that both logs show the same output but i've copied the yml according to the documentation from github.
Alex Tran
Alex Tran•2y ago
can you provide the docker-compose file?
trojii
trojii•2y ago
i've just noticed that the yml from the github has the same image specified for microservices and server
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Alex Tran
Alex Tran•2y ago
can you please pull the images again and then startup? bring the container down first The same image is correct, the startup command would startup different part of the application accordingly
trojii
trojii•2y ago
ok wait, I think i see what you mean with the command. My yml is actually wrong: edit spelling
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Alex Tran
Alex Tran•2y ago
Yeah that would do it I thought you posted your docker-compose file 🙂
trojii
trojii•2y ago
man, now I feeld bad for not seeing this
Alex Tran
Alex Tran•2y ago
please help us to get the requested info for faster troubleshooting
trojii
trojii•2y ago
yes, my bad, sorry!
Alex Tran
Alex Tran•2y ago
No problem, your instance should be fixed now
trojii
trojii•2y ago
thanks anyway for your help and guiding me to the error!

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