R2 Domain Connection not working

I have an r2 bucket which the domain connection does not work. When I set the domain, it says initializing. When I reload hours later, it says "Unknown". When I go to the domain, https://launcher-files.modrinth.com/, it says CNAME Cross-user banned. This has not happened on any of my other existing buckets. I've tried recreating the bucket, reconnecting the domain, retrying the connection, and more, all to no avail. what should I do?
5 Replies
Chaika
Chaika13mo ago
modrinth.com is ent? I believe you have to pause zone hold for a bit while you set up new r2 bucket custom domains (an hour should be fine)
Geometrically
Geometrically13mo ago
yup its modrinth.com. what's zone hold? it's enabled but what exactly does it do can i just keep it off all of the time
Chaika
Chaika13mo ago
"Prevent the addition of this domain in other accounts.", it's a helpful security feature. I would keep it on imo. When you go to turn it off, it lets you pick the period to turn it off for. Just pick an hour, and then recreate the custom domain https://blog.cloudflare.com/protect-your-domain-with-zone-holds/
The Cloudflare Blog
Protect your domain with Zone Holds
Protect against accidental additions of your domain, subdomain, or custom hostnames in other accounts with Zone Holds. Available by default for all enterprise customers
Walshy
Walshy13mo ago
(good catch @chaika.me - zone holds are becoming quite common as the issue these days)