Novu•3y ago

Internal server error - Integration store - Custom SMPT

I am trying to add my SMPT server, but when I try to connect it I get internal server error.
I have tried connecting without SSL but the result is the same.

Novu_Bot•6/8/23, 5:59 PM

@dave93., you just advanced to level 2!

Pawan Jain•6/8/23, 6:00 PM

Unselect verify provider credentials

Tomer Barnea•6/9/23, 8:38 AM

@dave93. was this resolved?

empe•6/11/23, 8:24 AM

@dave93. ping

dave93OP•6/12/23, 11:15 AM

No, I tried without verifying the credentials but when I try to send an email it goes to an error

dave93OP•6/12/23, 11:16 AM

@tomerbarnea

Tomer Barnea•6/12/23, 11:39 AM

@Pawan Jain @dimagrossman can you please help us investigate it?

Ddave93 No, I tried without verifying the credentials but when I try to send an email it...

Pawan Jain•6/13/23, 6:34 AM

Please share execution log error

dave93OP•6/13/23, 7:17 AM

[07:14:08.899] ERROR (17): {"success":false,"code":"failed","message":"Can't send mail - all recipients were rejected: 550 X-Warning: xx.xx.xxx.xx is listed at SPauthBL (127.0.0.11)"}

dave93OP•6/13/23, 10:39 AM

@Pawan Jain When you have a news ,please update me..At the moment can’t use novu.

dave93OP•6/13/23, 10:58 AM

Solved, via the hosting support team I added the ip to the white list

Pawan Jain•6/13/23, 11:08 AM

Glad it is solved @dave93.

Internal server error - Integration store - Custom SMPT

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