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Store Encryption Key change

Is it possible to change the environment variable STORE_ENCRYPTION_KEY and keep the existing set up for novu? When I tried to switch it, none the endpoints worked for the existing organization. I had to create a new organization. Is there a way around this?

OneSignal Push Step content always null

Hey guys, I've got some problems with integrating OneSignal into my Novu workflow. I configured OneSignal and the integration in Novu. When I test run my workflow the push step is shown as successful, but no message is sent via OneSignal....

How many Topics we can create?

I'm going to integrate the novu and I have made my plan which will make dynamic topics. So how many Topics we can create really. What is max limit per account

Getting type Error while rendering email template

{{ payload.data.contentComment.comment | url_decode | replace: '[[@', '<span style="color:#007BFF">@' | replace: ']]', '</span>' }}...
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Chat Api Errpr

Hi team, I’m getting this error when I click on Help. I started seeing it today—earlier it was working fine. Can you help me with this? Most of my teammates prefer using the in-built chat instead of Discord.
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Trigger test email with attachment

I'm trying to send test email with attachments but it doesn't work endpoint: http://api.novuxxx/v1/events/test/email payload:...

🐛 Bug Report: Framework doesn't allow sending Rich Push Messages through Firebase Cloud Messaging #

See here for details if interested: https://github.com/novuhq/novu/issues/9489 I've struggled with this for the better part of a week. I feel like crying lol...

Messages content retrieval

Hey Novu team! I'm evaluating Novu for migration from our in-house notification system and have a critical question about the Messages API. My Question:...

Workflows created from UI - sets type as BRIDGE

I was running novu in my local. And when i creating workflow from dashboard, it sets workflow type as BRIDGE, which makes api call to API layer. How to prevent this?

Throttle Step in @novu/framework

Are you planning to bring the throttle step to SDK? Context: I have a workflow that sends alarms if a temperature sensor goes above some specific value. In some cases the temperature is right on the limit and it triggers the alarms multiple times. I want group and throttle the alarms by sensorId-alarmCode...

Email Processing is really slow during high load

We have a self hosted novu at our company. Under high load, we are seeing extremely slow processing -- almost 20 mins to run a worklow at times. We need emails to be instantaneous, so need help on improving this. We tried boosting the number of pods and give more CPU, but to no luck. How can we make the processing faster? Some errors we see:...

Best approach for unread notification

Hello, I'm evaluating Novu as the notification backend for our app. I have a use case where users interact with AI agents / Humans in conversations and the conversation is marked as unread for a specific user when a new message is added to the conversation. The conversation is marked as read client-side when the user is actually looking at it. ...

Notification priority

For example we are processing 10k events and I do see relevant jobs in DB. Now we also have priority notifications, which cannot be delayed. Is there a feature where the notification can be prioritised, so it doesn't have to wait for other events to be processed?...

Hoodie not received or delivered

Hello Team Novu Hello Sir/Madam What I say 😡 it's almost 2 years i didn't receive my reward ( hoodie and other swags ) got in the event... Why I'm so unlucky 😞 everyone got but i didn't.. ...

Studio HTTPS → Localhost HTTP blocked (PNA/Mixed Content) despite Next.js proxy CORS

- Issue - From Novu Studio, calls to http://localhost:8004/api/novu are blocked with “unknown address space” / net::ERR_FAILED (health-check and discover). Looks like HTTPS→HTTP mixed-content/Private Network blocking before CORS. - Environment - macOS 15, Node 22.x, Next.js 16.0.1, @novu/framework 2.7.1, @novu/nextjs 3.11.0...
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Building POC

Hi there, I'm looking to build out a email templating service POC for our application, but I'm running into trouble with the setup of Novu. Is the Novu Inbox component not compatibile with React 17? Is there a required react version?

Tag character limit

On version 2.3.0, the character limit for tags is 32 characters. I can see that this is increased to 64 characters on the most recent version. When will the 2.4.0 release be for the 4 services (api, worker, ws, and dashboard)?

Disable Custom Step

I can see in the user preferences that we can disable channels such as "email" and "in_app". Is there a similar functionality for the "custom" step?

Visibility on event count and notification failure

We recently moved to a paid plan, and since it doesn’t have a hard limit, this could potentially cause issues for us. We’d like to know the following: 1. Is there an API to fetch the event count so that we can set up our own alarms or alerts? Alternatively, does Novu provide any built-in alarm or notification feature for this? 2. In case a notification delivery fails, we’d like to trigger an alert. Does Novu provide a way to fetch delivery failure counts or reasons for failed notifications?...
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