I
Immich•2y ago
soul

Broken Previews, missing uploads?

Broken Previews, missing uploads? Just uploaed about 6k pictures to an album but I've got these running through the bottom of the list when I go to view the album. I added each directory one at a time in small portions for the 6k pictures and did not get any 'Failed to upload errors.' Any idea what these could be? And are they safe to delete?
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21 Replies
Alex Tran
Alex Tran•2y ago
Thumbnail generation is probably still running, can you check your job panel?
soul
soulOP•2y ago
All jobs all the way down are at 0
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soul
soulOP•2y ago
This also happened with an album I uploded yesterday, still showing those thumbnails in that album
Alex Tran
Alex Tran•2y ago
can you run the missing one?
soul
soulOP•2y ago
It goes to 5 Active, 2k waiting and then finishes at 0/0 no changes to those thumbnails
Alex Tran
Alex Tran•2y ago
any error in the microservices log?
soul
soulOP•2y ago
You only wanted me to run the Generate Thumbnails one correct?
Alex Tran
Alex Tran•2y ago
Correct
soul
soulOP•2y ago
hmm microservices shows a bunch of errors
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Alex Tran
Alex Tran•2y ago
Do you know which are those files that don't have thumbnail?
soul
soulOP•2y ago
Unfortunately not, when I click the info tab it provides nothing. From yesterday, I thought the error was RAW files from the camera. But I made sure to only upload png/jpg formats for this bulk upload
Alex Tran
Alex Tran•2y ago
which type of RAW file is this?
soul
soulOP•2y ago
ARW from the Sony Alpha
Alex Tran
Alex Tran•2y ago
Ah AWR is not supported yet. It will be in the next release though
Alex Tran
Alex Tran•2y ago
GitHub
use imagemagick and libraw for raw image support by uhthomas · Pull...
imagemagick and libraw have generally good support for raw images, including Sony's ARW format. These tools should also allow Immich to support many more image formats in future without any maj...
soul
soulOP•2y ago
hmm I'm not sure how they got uploaded, I exclude --recursive
Alex Tran
Alex Tran•2y ago
once that pr is merged it will be supported
soul
soulOP•2y ago
so I figure its safe to assume that these are prob just RAWs and I can delete
Alex Tran
Alex Tran•2y ago
well I know they are valid mime type just that the current library we use to generate the thumbnail isn't working with AWR the PR above changed that You can or just leave it and then run thumbnail generation for missing item in the next release 🙂
soul
soulOP•2y ago
gotcha, appreciate the troubleshooting
Alex Tran
Alex Tran•2y ago
No problem The PR is merged, you can expect to get the thumbnail genration working for AWR in 1.61

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