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Immich2y ago
HHUBS

iOS background upload not working

the the I have background app refresh enabled but background upload is not working. Every time I move away from Immich app, it always restarts the upload. For example, I open the app and check the upload(for example it is uploading at 20%), then I go to home screen and go back to immich app, the upload restarted to 0%. Versions: immich server: 1.61 immich ios: 1.60 iOS: 16.5 Here's the video of what it looks like. Can anyone help me please? What should I do?
7 Replies
Alex Tran
Alex Tran2y ago
Background upload doesn’t run immediately after putting the app in the background as iOS will schedule a timeslot for the background task to run
HHUBS
HHUBSOP2y ago
I'm aware that it has 2 types of auto upload, a shorter one and a longer one. But no, it doesn't auto-upload even if I leave it for hours, for a day.
Alex Tran
Alex Tran2y ago
try to exclude the video folder, I assume that you have some big videos that the app cannot finished within the allowed timeslot From the video I can see the upload speed is quite slow, are you accessing thte server over local IP or over DNS?
HHUBS
HHUBSOP2y ago
I'm accessing it over the internet using reverse proxy.
Alex Tran
Alex Tran2y ago
yeah that would cause the issue you are seeing if the download/upload speed is not great, it would cause the process not completing intime
HHUBS
HHUBSOP2y ago
How sad. I hope it will improve. I love the app but this is the only one that I'm hesitant to use it.
Alex Tran
Alex Tran2y ago
This is the limitation of the user's server, infrastructure and there is nothing I can do about it. For initial bulk upload from the phone, I suggest you access the app through local IP and upload it from the foreground it is ok if the solution is not for you though, there is no pressure to use the app

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