Mobile App - Not all images are loading correctly
Images that are not stored locally on my phone, but are available on the server, are not displayed.
16 Replies
i personally would gradually grow the affected area of device. That means, we started by deleting cache and reopening the app. Did you forceclose the app before deleting the cache?
Yes
Pressing the download-cloud in the top bar generates an error: "Fehler beim Herunterladen" (Error while downloading)
alright. Bump the affected area a bit more. Try removing all data (so same steps as you did for cache deletion but select the upper option). You'll need to login again because you're about to wipe all data from app.
could you check immich server logs for further info?
hold on, i see
! on your avatar. click there and do a screenshot
This fixed it
Sorry, its gone
So assets are visible now?
Yes
This is red inside the logs
immich_server | 2023-06-24T13:53:43.430590172Z [Nest] 1 - 06/24/2023, 1:53:43 PM ERROR [ExpressAdapter] Premature close
immich_server | 2023-06-24T13:53:43.430652278Z Error [ERR_STREAM_PREMATURE_CLOSE]: Premature close
immich_server | 2023-06-24T13:53:43.430666194Z at new NodeError (node:internal/errors:399:5)
immich_server | 2023-06-24T13:53:43.430676535Z at ServerResponse.onclose (node:internal/streams/end-of-stream:154:30)
immich_server | 2023-06-24T13:53:43.430712498Z at ServerResponse.emit (node:events:525:35)
immich_server | 2023-06-24T13:53:43.430722025Z at emitCloseNT (node:_http_server:984:10)
immich_server | 2023-06-24T13:53:43.430730406Z at Socket.onServerResponseClose (node:_http_server:277:5)
immich_server | 2023-06-24T13:53:43.430738636Z at Socket.emit (node:events:525:35)
immich_server | 2023-06-24T13:53:43.430746796Z at TCP.<anonymous> (node:net:322:12)
from what i understood by Alex (main dev), it is normal because youre closed the assed before it's been finished or something. I have that error all the time. I don't bother by it and you probably shouldn't as well
alright. Do you, @bo0tzz have any questions about this?
This error is normal. Seems like your app's state got bound up a little. The sync mechanism is fairly complex, so there is the occasional bug like this
My initial idea of this issue was, he wasn't somehow connected to the server and as app's data preserved, the app loaded just fine but didn't show any assets as it couldn't connect to server. That supports the fact the avatar icon has
! in itIf I delete something from the server (via web) will it be uploaded again?
yes
if you mean assets that are on your phone and you have syncing turned on then yes
Ok 👍
Thanks for your help (:
If those assets you're about to delete are only avalible on server then no, they will not get uploaded
could you please close this topic?