Android app photo load times issue
First – thank you for all your hard work on this project. Its been a fantastic solution for my wife and I. When I first install the app and connect it to my server every photo that is on my screen loads almost instantly. I'm glad, but not overly surprised since they are stored locally on my device. However, once I complete the backup and the photos are marked as in the cloud, they load WAY slower. Sometimes 2-3 seconds per photo. Is this working as intended? The other issues is, if I scroll down a bunch, the original photos that loaded now have to re-load. I could manage a long wait time the first time I browse the photos, but for it to happen every time I use the app is frustrating.
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Second quesiton, I did a bulk upload using the CLI using the --delete parameter. It worked great, but it left behind all of the .mpg video's. Does that mean they weren't added to my library? Do I need to convert them and re-upload?
Just to clarify: you are talking about the thumbnails on the asset grid (main timeline). Are your photos marked as on device and backed up (cloud with checkmark icon)?
Correct
and Yes
Can you close the app (swipe up/force close), disable network (airplane mode) , open app again and check how the thumbnails load?
Sure one moment.
They load as slow as being connected to the server.
Which phone model is this?
S23 Ultra
GitHub
[BUG] Slow preview and pictures/video load from device memory · Iss...
The bug When loading from memory, the app starts to lag and the time required to load the previews goes to around 10s, 20s at times. It happened as soon as I updated the app to the 1.51.0 version. ...
sounds like this issue
pretty strange issue
Yeah, they are loaded from the device slowly for some reason unknown to us. We got one issue on GitHub with a similar case...
Yea, that looks like my issue. Would you like a video I recorded?
That would be great
Seems like a Samsung issue for some reason
Can you post the video you record to the linked issue so we can track?
Are your files jpeg or some other format (heif/heic)?
heic, and the video contains pictures of my family and kids so if you don't mind I'd prefer if it weren't public.
Maybe the library we use it bad/slow at generating thumbnails from heic files 😕
Since discord is public, please remove your message after @Alex has opened the video 🙂
Will do, thank you.
As you can see, when I scroll back up, the images that previously loaded are gone.
Minor side note, immich is pushing my phone pretty hard during this process. Its getting hot and draining the battery quickly. I know my device pretty well, this doesn't happen unless I'm pushing the CPU.
I got the video thank you, and also removed it
Thank you.
From what I am seeing, this looks like some system call bug that might have caused the issue with Samsung device
Is there anything else I can provide to help you with this issue?
How many assets did you have backed up>
Total?
Can you help check the app's log
yes
87k via CLI, 1.6k via app upload (that were alreayd there due to the cli).
There may be a bunch of extra errors in there due to turning on airplane mode...
One other question - I did a bulk upload using the CLI using the --delete parameter. It worked great, but it left behind all of the .mpg video's. Does that mean they weren't added to my library? Do I need to convert them and re-upload?
I think there is a request to support MPG video - we are working on refactoring/rewriting the CLI tool, it will probably get added later
Ok, thank you.