Unable to log into heroic games launcher

I attempt to log into the epic games store via the "Log in" section, but it just keeps pulling me back into the "Log in" Page.
3 Replies
quickest-silver
quickest-silverOP2y ago
update: I am able to log into gog
(10:12:15) DEBUG: [Legendary]: Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
(10:12:16) INFO: [Legendary]: Legendary location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary
(10:12:16) INFO: [Gog]: GOGDL location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl
(10:12:16) INFO: [Backend]:

Heroic Version: 2.3.9 Brook
Legendary Version: 0.20.26 Dark Energy
OS: Debian GNU/Linux KERNEL: 6.1.0-9-amd64 ARCH: x64
CPU: AMD Ryzen 9 3900X 12-Core Processor @3.8 GOVERNOR: schedutil
RAM: Total: 15.53 GiB Available: 11.92 GiB
GRAPHICS: GPU0: NVIDIA GeForce RTX 2060 SUPER VRAM: 8192MB DRIVER: 525.105.17
PROTOCOL: x11

(10:12:16) INFO: [Backend]: User Not Found, removing it from Store
(10:12:16) INFO: [Gog]: Getting data about the user
APPIMAGE env is not defined, current application is not an AppImage
(10:12:16) WARNING: [Backend]: Protocol already registered.
[11383:0701/101216.410679:ERROR:browser_main_loop.cc(269)] Gtk: gtk_widget_add_accelerator: assertion 'GTK_IS_ACCEL_GROUP (accel_group)' failed
[11383:0701/101216.410734:ERROR:browser_main_loop.cc(269)] Gtk: gtk_widget_add_accelerator: assertion 'GTK_IS_ACCEL_GROUP (accel_group)' failed
[11383:0701/101216.410771:ERROR:browser_main_loop.cc(269)] Gtk: gtk_widget_add_accelerator: assertion 'GTK_IS_ACCEL_GROUP (accel_group)' failed
(10:12:16) INFO: [Gog]: Saved user data to config
(10:12:17) INFO: [Frontend]: Refreshing Library
(10:12:17) INFO: [Legendary]: Refreshing library...
(10:12:17) INFO: [Gog]: Getting GOG library
(10:12:17) INFO: [Gog]: Number of library pages: 1
(10:12:17) INFO: [Gog]: Saved games data
(10:12:17) INFO: [Frontend]: No cache found, getting data from legendary...
(10:12:17) INFO: [Legendary]: Refreshing library...
(10:12:17) INFO: [Gog]: Found 0 game(s) to update
(10:12:19) INFO: [Backend]: Downloaded Winetricks
(10:12:43) INFO: [Legendary]: Logging in with Legendary: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary auth --sid <redacted>
(10:12:43) DEBUG: [Legendary]: Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary auth --sid <redacted>
(10:12:44) INFO: [Frontend]: Refreshing Library
(10:12:44) INFO: [Legendary]: Refreshing library...
(10:12:44) INFO: [Frontend]: Called Login
(10:12:44) INFO: [Frontend]: No cache found, getting data from legendary...
(10:12:44) INFO: [Legendary]: Refreshing library...
(10:12:15) DEBUG: [Legendary]: Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
(10:12:16) INFO: [Legendary]: Legendary location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary
(10:12:16) INFO: [Gog]: GOGDL location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl
(10:12:16) INFO: [Backend]:

Heroic Version: 2.3.9 Brook
Legendary Version: 0.20.26 Dark Energy
OS: Debian GNU/Linux KERNEL: 6.1.0-9-amd64 ARCH: x64
CPU: AMD Ryzen 9 3900X 12-Core Processor @3.8 GOVERNOR: schedutil
RAM: Total: 15.53 GiB Available: 11.92 GiB
GRAPHICS: GPU0: NVIDIA GeForce RTX 2060 SUPER VRAM: 8192MB DRIVER: 525.105.17
PROTOCOL: x11

(10:12:16) INFO: [Backend]: User Not Found, removing it from Store
(10:12:16) INFO: [Gog]: Getting data about the user
APPIMAGE env is not defined, current application is not an AppImage
(10:12:16) WARNING: [Backend]: Protocol already registered.
[11383:0701/101216.410679:ERROR:browser_main_loop.cc(269)] Gtk: gtk_widget_add_accelerator: assertion 'GTK_IS_ACCEL_GROUP (accel_group)' failed
[11383:0701/101216.410734:ERROR:browser_main_loop.cc(269)] Gtk: gtk_widget_add_accelerator: assertion 'GTK_IS_ACCEL_GROUP (accel_group)' failed
[11383:0701/101216.410771:ERROR:browser_main_loop.cc(269)] Gtk: gtk_widget_add_accelerator: assertion 'GTK_IS_ACCEL_GROUP (accel_group)' failed
(10:12:16) INFO: [Gog]: Saved user data to config
(10:12:17) INFO: [Frontend]: Refreshing Library
(10:12:17) INFO: [Legendary]: Refreshing library...
(10:12:17) INFO: [Gog]: Getting GOG library
(10:12:17) INFO: [Gog]: Number of library pages: 1
(10:12:17) INFO: [Gog]: Saved games data
(10:12:17) INFO: [Frontend]: No cache found, getting data from legendary...
(10:12:17) INFO: [Legendary]: Refreshing library...
(10:12:17) INFO: [Gog]: Found 0 game(s) to update
(10:12:19) INFO: [Backend]: Downloaded Winetricks
(10:12:43) INFO: [Legendary]: Logging in with Legendary: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary auth --sid <redacted>
(10:12:43) DEBUG: [Legendary]: Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary auth --sid <redacted>
(10:12:44) INFO: [Frontend]: Refreshing Library
(10:12:44) INFO: [Legendary]: Refreshing library...
(10:12:44) INFO: [Frontend]: Called Login
(10:12:44) INFO: [Frontend]: No cache found, getting data from legendary...
(10:12:44) INFO: [Legendary]: Refreshing library...
I have an account btw
optimistic-gold
optimistic-gold2y ago
Heroic Version: 2.3.9 Brook
There's your issue, that version is over a year old at this point. Update to 2.8
quickest-silver
quickest-silverOP2y ago
Thank you apologies, I tend to get lost in github. Tis working now

Did you find this page helpful?