Upon launching game, error pops up: Cannot connect to Epic Online Services

First time trying out Heroic, trying to run Unrailed. Everything goes smoothly, linked my account, game downloads, asks me for approval (see below), and then it doesn't actually boot up, and an error pops up instead.
No description
15 Replies
equal-aqua
equal-aquaOP2y ago
No description
equal-aqua
equal-aquaOP2y ago
equal-aqua
equal-aquaOP2y ago
For the record, restarting hasn't done anything.
like-gold
like-gold2y ago
Not sure if the error displayed means anything, but there are a couple issues in your log you'd have to solve: - "name": "Wine Default - wine-8.0.1", That's quite old. Install the most recent version of Wine-GE from the Wine Manager (in Heroic), use that to run the game (change the version in the game settings) - warn: Skipping Vulkan 1.2 adapter: NVIDIA GeForce GTX 1050 Ti Not quite sure why DXVK is saying that your GPU only supports VK 1.2, it might be caused by you using an older branch of the Nvidia driver (470, latest is 535)
optimistic-gold
optimistic-gold2y ago
Could you upgrade to debian 12 It will fix the second issue
equal-aqua
equal-aquaOP2y ago
Done the first thing, will update to debian 12 in a bit and report back. Switching to a newer Wine version didn't do much. Same error, although I'll send the log again in case it's changed substantially.
equal-aqua
equal-aquaOP2y ago
like-gold
like-gold2y ago
Looks like you're still using the old driver
equal-aqua
equal-aquaOP2y ago
I decided to update to Debian 12 but my internet is very, very slow, so that's taking a while
equal-aqua
equal-aquaOP2y ago
Alright, after everything is done, we took a step back I think
No description
equal-aqua
equal-aquaOP2y ago
The "show details" button did not do anything It just flashed the screen white and died.
equal-aqua
equal-aquaOP2y ago
equal-aqua
equal-aquaOP2y ago
Thank you for the assistance btw! Much appreciated, even if it ends up in a dead end.
like-gold
like-gold2y ago
Seems like you might need some d3dcompiler_XX components from Winetricks (usually it's either 43 or 47)
equal-aqua
equal-aquaOP2y ago
I am getting both, hopefully that won't cause death That seemed to fix it! d3dcomplier_XX, 43 and 47 Thank you!

Did you find this page helpful?