Immich•2y ago

Weird gap in web view

I just added a bunch of phtoos via the cli and everything is good besides this. Any ideas how to fix this?

17 Replies

ddshd•2y ago

Any console errors? Also that storage indicator seems broken too

Alex Tran•2y ago

are jobs still running? can you confirm you can access your UPLOAD_LOCATION in your container

CovalentOP•2y ago

oh yeah that'll do it

CovalentOP•2y ago

rerunning missing thumbnails didn't fix it will dig into logs and see if I can find anything useful yep that'll do it

[Nest] 1  - 07/02/2023, 12:00:02 AM   ERROR [JobService] Unable to run job handler: Error: ffmpeg exited with code 1: upload/upload/2846ef7c-fd03-43fd-bcd7-d3c76f14b279/f2a67d38-eb3f-42e6-86a8-8194c7409f44.mp4: No such file or directory

[Nest] 1  - 07/02/2023, 12:00:02 AM   ERROR [JobService] Error: ffmpeg exited with code 1: upload/upload/2846ef7c-fd03-43fd-bcd7-d3c76f14b279/f2a67d38-eb3f-42e6-86a8-8194c7409f44.mp4: No such file or directory

    at ChildProcess.<anonymous> (/usr/src/app/node_modules/fluent-ffmpeg/lib/processor.js:182:22)
    at ChildProcess.emit (node:events:513:28)
    at ChildProcess._handle.onexit (node:internal/child_process:291:12)
[Nest] 1  - 07/02/2023, 12:00:02 AM   ERROR [JobService] Object:
{
  "id": "ac71ef77-5493-489c-9051-5b87abd966c2"
}

[Nest] 1  - 07/02/2023, 12:00:02 AM   ERROR [JobService] Unable to run job handler: Error: ffmpeg exited with code 1: upload/upload/2846ef7c-fd03-43fd-bcd7-d3c76f14b279/f2a67d38-eb3f-42e6-86a8-8194c7409f44.mp4: No such file or directory

[Nest] 1  - 07/02/2023, 12:00:02 AM   ERROR [JobService] Error: ffmpeg exited with code 1: upload/upload/2846ef7c-fd03-43fd-bcd7-d3c76f14b279/f2a67d38-eb3f-42e6-86a8-8194c7409f44.mp4: No such file or directory

    at ChildProcess.<anonymous> (/usr/src/app/node_modules/fluent-ffmpeg/lib/processor.js:182:22)
    at ChildProcess.emit (node:events:513:28)
    at ChildProcess._handle.onexit (node:internal/child_process:291:12)
[Nest] 1  - 07/02/2023, 12:00:02 AM   ERROR [JobService] Object:
{
  "id": "ac71ef77-5493-489c-9051-5b87abd966c2"
}

any tips on how to fix something like this besides manually digging in there? I"ll try uploading the files again

Alex Tran•2y ago

Did your mount have issue? Was it out of nowhere cannot render those files?

CovalentOP•2y ago

Yeah started today Could also be because it's under more strain than usual (I'm setting up syncthing for other data) and it's a cifs mount to a remote box

Alex Tran•2y ago

Can you make sure you can see those files in your docker container?

CovalentOP•2y ago

those files just do not exist in the first place I am confused as to why immich thinks they are supposed to be there?

Alex Tran•2y ago

because your mount has issue when you upload/import a file successfully, the path will be written to the database if you mount isn't there, it will most likely create a directory in that UPLOAD_LOCATION regardless of if you have the actual mount is there or not becasue the end of the day /path/to/mount is valid but whether it actually a network mount or local directory is for you to make sure it is

CovalentOP•2y ago

So i've redone the photo imports to no avail Is there any way I can remove these files from the db? (barring manually going through and deleting the rows one by one)

sogan•2y ago

this particular error should be fixed with https://github.com/immich-app/immich/pull/3071

GitHub

fix(server): transcodes failing due to storage migration happening ...

Description Schedules the video conversion job to be enqueued only after storage migration to avoid a File not found error while transcoding. Specifically, it's queued after JPEG thumbnail gene...

sogan•2y ago

but i don't have any useful suggestions for the other issues you're having

CovalentOP•2y ago

Oddly on mobile stuff seems to load but with really weird dates

Alex Tran•2y ago

Hello, did we ever get out of the cosmo?

Jiibus•2y ago

I actually dealt with this exact same problem, one sec lemme link my issue https://discord.com/channels/979116623879368755/1122255507026100338/1122255507026100338 The issue, for me at least and it looks like it's the same for you, is the exif data for creation date got messed up somehow. Have to delete the problem files in immich, fix each original one manually, then reupload. I did it with exiftool on linux.

CovalentOP•2y ago

Ah I see So I gotta delete them on mobile, fix it on the server, then reupload Thanks!

Jiibus•2y ago

Yea no worries! It was a bit of a bear finding the exact files for me. I looked at the details of each problem file in mobile to find the file name and searched for it in my original upload folder.

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Weird gap in web view

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