I
Immich•3w ago
Whoat

Bug: Not whole photo visible in Web view

Attached photo. In a thumbnail you can see the face is fully visible, the photo ends as hairline starts. When the photo is expanded to full view, even just the top eye is cut off, probably hidden behind the top gray navigation banner. I made extra sure neither the photo nor browser are zoomed in. Sorry for using photo I have to censor, but most of my photos are in other aspect ratio and there I dont have this problem.
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10 Replies
Immich
Immich•3w ago
:wave: Hey @Whoat, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Mraedis
Mraedis•3w ago
Can you show some more info like which camera this was taken with for instance (and what version of immich 😛 )
Whoat
WhoatOP•3w ago
1.132.1, was taken with Samsung Note 9
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Whoat
WhoatOP•3w ago
When I rightclick on the image and click "open image in new tab" the whole photo shows. Its clearly about the top banner being overlaid over the photo, instead of rendered underneath
Whoat
WhoatOP•3w ago
This is reinforced by testing to resize my browser window. When its narrow, the sides are the limiting factor, and whole photo is visible. As I increase the width, the photo is getting bigger, and doesnt stop until it reaches the top of the browser canvas, instead of being limited by top row with control elements Here are two picures, the only difference was stretching the window width. The top part of picture dissapears behind the black(ish) bar
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Whoat
WhoatOP•3w ago
I dont think it has anything to do with source of the image, its just the webUI
Mraedis
Mraedis•3w ago
trying some things here, are you absolutely sure you're not accidentaly zoomed in at all? Mouse wheel will zoom too
Whoat
WhoatOP•3w ago
yes. mousewheeled out, also made sure that browser zoom is to 100% and not zoomed in/out Ah, I tried in private tab and no issue there, localized the problem to addon "Dark Reader", which, in its attempt to darken the page, darkens the top bar, which is normally transparent sorry about that
Mraedis
Mraedis•3w ago
No worries, good thing you found it! 🙂
Immich
Immich•3w ago
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