Immich•2y ago

Jobs page is blank

Hi, I had some uploading issue yesterday when I uploaded about 2GB worth of pics and videos. I uploaded through my domain running on Cloudflare tunnel. Nothing showed up on Immich web portal until today after uploading from the android app . I believe this is cloudflare bandwidth or cache issue. All my pics and videos are still sitting under Upload folder on my hdd, nothing in the monthly folder, but I can see them in the web portal now. Searching about this issue it was mentioned that manually running thumbnail jobs might fix the issue, but the problem I am having is that I don't see any jobs listed that I can manually run. When I go to Administrator > Jobs, the page is just blank. Tried the Immich demo site and I can see all the jobs fine on the same browser. So I am not sure what issue I am having. I am running the latest v1.67.2 version and tried rebooting my docker stack with no success. Going to the Jobs page also crashes Immich web portal, and I can no longer browse anything until the page is refreshed. I appreciate any help. Thanks

25 Replies

badmasOP•2y ago

bo0tzz•2y ago

Can you post the logs of the server container, your docker-compose.yml, and your .env?

badmasOP•2y ago

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:release
    command: ["start-server.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    hostname: immich_server
    env_file:
      - stack.env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:release
    command: ["start-microservices.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    hostname: immich_microservices
    env_file:
      - stack.env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:release
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - model-cache:/cache
    hostname: immich_machine_learning
    env_file:
      - stack.env
    restart: always

  immich-web:
    container_name: immich_web
    image: ghcr.io/immich-app/immich-web:release
#    entrypoint: ["/bin/sh", "./entrypoint.sh"]
    hostname: immich_web
    env_file:
      - stack.env
    restart: always

  typesense:
    container_name: immich_typesense
    image: typesense/typesense:0.24.0
    environment:
      - TYPESENSE_API_KEY=${TYPESENSE_API_KEY}
      - TYPESENSE_DATA_DIR=/data
    hostname: immich_typesense
    logging:
      driver: none
    volumes:
      - tsdata:/data
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2
    hostname: immich_redis
    restart: always

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:release
    command: ["start-server.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    hostname: immich_server
    env_file:
      - stack.env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:release
    command: ["start-microservices.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    hostname: immich_microservices
    env_file:
      - stack.env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:release
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - model-cache:/cache
    hostname: immich_machine_learning
    env_file:
      - stack.env
    restart: always

  immich-web:
    container_name: immich_web
    image: ghcr.io/immich-app/immich-web:release
#    entrypoint: ["/bin/sh", "./entrypoint.sh"]
    hostname: immich_web
    env_file:
      - stack.env
    restart: always

  typesense:
    container_name: immich_typesense
    image: typesense/typesense:0.24.0
    environment:
      - TYPESENSE_API_KEY=${TYPESENSE_API_KEY}
      - TYPESENSE_DATA_DIR=/data
    hostname: immich_typesense
    logging:
      driver: none
    volumes:
      - tsdata:/data
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2
    hostname: immich_redis
    restart: always

database:
    container_name: immich_postgres
    image: postgres:14
    env_file:
      - stack.env
    hostname: immich_postgres
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      PG_DATA: /var/lib/postgresql/data
    volumes:
      - /var/lib/docker/volumes/pgdata:/var/lib/postgresql/data
    restart: always

  immich-proxy:
    container_name: immich_proxy
    image: ghcr.io/immich-app/immich-proxy:release
    environment:
      # Make sure these values get passed through from the env file
      - IMMICH_SERVER_URL
      - IMMICH_WEB_URL

    hostname: immich_proxy
    ports:
      - 2283:8080
    logging:
      driver: none
    depends_on:
      - immich-server
    restart: always

volumes:
  pgdata:
  model-cache:
  tsdata:

database:
    container_name: immich_postgres
    image: postgres:14
    env_file:
      - stack.env
    hostname: immich_postgres
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      PG_DATA: /var/lib/postgresql/data
    volumes:
      - /var/lib/docker/volumes/pgdata:/var/lib/postgresql/data
    restart: always

  immich-proxy:
    container_name: immich_proxy
    image: ghcr.io/immich-app/immich-proxy:release
    environment:
      # Make sure these values get passed through from the env file
      - IMMICH_SERVER_URL
      - IMMICH_WEB_URL

    hostname: immich_proxy
    ports:
      - 2283:8080
    logging:
      driver: none
    depends_on:
      - immich-server
    restart: always

volumes:
  pgdata:
  model-cache:
  tsdata:

DB_HOSTNAME=immich_postgres
DB_USERNAME=xxxx
DB_PASSWORD=xxxx
DB_DATABASE_NAME=immich
REDIS_HOSTNAME=immich_redis
UPLOAD_LOCATION=path
TYPESENSE_API_KEY=xxxxx
PUBLIC_LOGIN_PAGE_MESSAGE=xxxxx
IMMICH_WEB_URL=http://immich-web:3000
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003

DB_HOSTNAME=immich_postgres
DB_USERNAME=xxxx
DB_PASSWORD=xxxx
DB_DATABASE_NAME=immich
REDIS_HOSTNAME=immich_redis
UPLOAD_LOCATION=path
TYPESENSE_API_KEY=xxxxx
PUBLIC_LOGIN_PAGE_MESSAGE=xxxxx
IMMICH_WEB_URL=http://immich-web:3000
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003

Above is my docker compose and env variables

badmasOP•2y ago

message.txt

bo0tzz•2y ago

Is that the log from immich-server or from immich-microservices?

badmasOP•2y ago

Microservices, ~~I don't see anything unusual on server logs. All green~~ I do see some odd stuff up so here are the logs

badmasOP•2y ago

message.txt

bo0tzz•2y ago

Seems like your redis container is having trouble Is that running? Does it have any errors in the logs?

badmasOP•2y ago

Yes running

message.txt

bo0tzz•2y ago

Hmm, no idea. Maybe some of the others will know once they wake up

jrasm91•2y ago

Can you screenshot the network request for the http request that has the 500 error? In the dev console there is a network tab and the request should be red. If you click on that item you should see sub tabs for the headers, body, etc. Seeing the response body would be useful.

badmasOP•2y ago

Not sure if I am looking at the right place, but I don't see anything like 500 error or body and headers.

badmasOP•2y ago

I am also not able to create a share link of an Album. Could this also be realted or a new issue? I get the below error when I try to create a share link

bo0tzz•2y ago

The errors might be in the logs of the immich-web container

jrasm91•2y ago

OK. Can you send the results of this url, assuming you swap out demo.immich.app for your ip/domain. https://demo.immich.app/api/jobs

badmasOP•2y ago

This is what I get on my url

{"thumbnailGeneration":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"metadataExtraction":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"videoConversion":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"objectTagging":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"recognizeFaces":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"clipEncoding":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"backgroundTask":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"storageTemplateMigration":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"search":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"sidecar":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}}}

{"thumbnailGeneration":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"metadataExtraction":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"videoConversion":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"objectTagging":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"recognizeFaces":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"clipEncoding":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"backgroundTask":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"storageTemplateMigration":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"search":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}},"sidecar":{"jobCounts":{"active":0,"completed":0,"failed":0,"delayed":0,"waiting":0,"paused":0},"queueStatus":{"isActive":false,"isPaused":false}}}

badmasOP•2y ago

Here are the logs from the web container

message.txt

jrasm91•2y ago

It looks the immich-web container is throwing some unhandled http errors trying to communicate the the immich-server container. Is there anything non-standard about your setup/deployment? Hmm, looks like the immich-web container receives this back from the server:

data: { statusCode: 500, message: 'Internal server error' }

data: { statusCode: 500, message: 'Internal server error' }

I would think you'd see a matching log in the immich-server for this. Are there no errors in immich-server?

badmasOP•2y ago

I restarted all my containers to see if errors show when I try to load the jobs page, but nothing showed upm When there is a new update, do I just need to pull a new image for the server container only?That is all I have been doing so hopefully that is fine.

bo0tzz•2y ago

No, you would need to pull new images for all of the containers That's pretty likely to be causing your issues here :D

badmasOP•2y ago

Hmm I'll try that out

jrasm91•2y ago

I was going to say it is almost as if the web files were out of sync with the API but I wasn't sure how that could be possible lol. Only pulling the server containers would explain that though.

badmasOP•2y ago

Wooohooo, had some trouble with existing folders, but updating all containers fixed the issue. I can see the jobs and I can also create a share link. Awesome! Only one problem now though, all my newly uploaded photos are in Upload folder. How do I get them to move to appropriate monthly folder?

jrasm91•2y ago

There is a storage migration job you can run

badmasOP•2y ago

Awesome, back in business. Thank you very much all.

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