Heroic Games Launcher•2y ago

Issue launching Eve Online

I click on Run Eve, it goes for a little bit and then stops. No errors are displayed. Under Steam I had the same issue with multiple versions of GE and Proton also.

message.txt

82 Replies

mute-gold•2y ago

"name": "Wine Default - wine-8.13 (Staging)",

delete the prefix, rerun with Wine-GE, submit a new log

optimistic-gold•2y ago

And your Vulkan drivers are not installed as well Obviously it won't work

other-emeraldOP•2y ago

How do I remove the prefix?

other-emeraldOP•2y ago

Here you go

message.txt

optimistic-gold•2y ago

0024:err:vulkan:wine_vkCreateInstance Failed to create instance, res=-9

You gotta install Vulkan driver

other-emeraldOP•2y ago

You mean these:

info:    VK_KHR_get_surface_capabilities2
info:    VK_KHR_surface
info:    VK_KHR_win32_surface

info:    VK_KHR_get_surface_capabilities2
info:    VK_KHR_surface
info:    VK_KHR_win32_surface

optimistic-gold•2y ago

sudo pacman -S lib32-vulkan-icd-loader vulkan-icd-loader

sudo pacman -S lib32-vulkan-icd-loader vulkan-icd-loader

other-emeraldOP•2y ago

[chris@desktop ~]$ sudo pacman -S lib32-vulkan-icd-loader vulkan-icd-loader
[sudo] password for chris: 
warning: lib32-vulkan-icd-loader-1.3.255-1 is up to date -- reinstalling
warning: vulkan-icd-loader-1.3.255-1 is up to date -- reinstalling
resolving dependencies...
looking for conflicting packages...

Package (2)                       Old Version  New Version  Net Change

multilib/lib32-vulkan-icd-loader  1.3.255-1    1.3.255-1      0.00 MiB
extra/vulkan-icd-loader           1.3.255-1    1.3.255-1      0.00 MiB

Total Installed Size:  1.03 MiB
Net Upgrade Size:      0.00 MiB

:: Proceed with installation? [Y/n]

[chris@desktop ~]$ sudo pacman -S lib32-vulkan-icd-loader vulkan-icd-loader
[sudo] password for chris: 
warning: lib32-vulkan-icd-loader-1.3.255-1 is up to date -- reinstalling
warning: vulkan-icd-loader-1.3.255-1 is up to date -- reinstalling
resolving dependencies...
looking for conflicting packages...

Package (2)                       Old Version  New Version  Net Change

multilib/lib32-vulkan-icd-loader  1.3.255-1    1.3.255-1      0.00 MiB
extra/vulkan-icd-loader           1.3.255-1    1.3.255-1      0.00 MiB

Total Installed Size:  1.03 MiB
Net Upgrade Size:      0.00 MiB

:: Proceed with installation? [Y/n]

Looks like I do have them installed already

optimistic-gold•2y ago

Then you shouldn't have that error in the first place inxi -SMGxx Post this output

other-emeraldOP•2y ago

[chris@desktop ~]$ inxi -SMGxx
System:
  Host: desktop Kernel: 6.4.7-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc
    v: 13.1.1 Desktop: KDE Plasma v: 5.27.6 tk: Qt v: 5.15.10 wm: kwin_x11
    dm: SDDM Distro: ArcoLinux base: Arch Linux
Machine:
  Type: Desktop System: HP product: OMEN 30L Desktop GT13-1xxx v: N/A
    serial: <superuser required> Chassis: type: 3 serial: <superuser required>
  Mobo: HP model: 8876 v: 11 serial: <superuser required> UEFI: AMI v: F.12
    date: 11/04/2021
Graphics:
  Device-1: NVIDIA GA104 [GeForce RTX 3060 Ti Lite Hash Rate]
    vendor: Hewlett-Packard driver: nvidia v: 535.86.05 arch: Ampere pcie:
    speed: 16 GT/s lanes: 16 bus-ID: 08:00.0 chip-ID: 10de:2489
  Device-2: Logitech HD Webcam C525 driver: snd-usb-audio,uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 bus-ID: 3-2.1.3:7 chip-ID: 046d:0826
  Display: x11 server: X.Org v: 21.1.8 compositor: kwin_x11 driver: X:
    loaded: nvidia unloaded: modesetting alternate: fbdev,nouveau,nv,vesa
    gpu: nvidia display-ID: :0 screens: 1
  Screen-1: 0 s-res: 7280x1440 s-dpi: 110
  Monitor-1: DP-0 pos: right res: 1920x1080 dpi: 80 diag: 702mm (27.63")
  Monitor-2: DP-2 pos: primary,center res: 3440x1440 dpi: 110
    diag: 864mm (34.01")
  Monitor-3: DP-5 pos: left res: 1920x1080 dpi: 92 diag: 609mm (23.99")
  API: OpenGL v: 4.6.0 NVIDIA 535.86.05 renderer: NVIDIA GeForce RTX 3060
    Ti/PCIe/SSE2 direct-render: Yes

[chris@desktop ~]$ inxi -SMGxx
System:
  Host: desktop Kernel: 6.4.7-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc
    v: 13.1.1 Desktop: KDE Plasma v: 5.27.6 tk: Qt v: 5.15.10 wm: kwin_x11
    dm: SDDM Distro: ArcoLinux base: Arch Linux
Machine:
  Type: Desktop System: HP product: OMEN 30L Desktop GT13-1xxx v: N/A
    serial: <superuser required> Chassis: type: 3 serial: <superuser required>
  Mobo: HP model: 8876 v: 11 serial: <superuser required> UEFI: AMI v: F.12
    date: 11/04/2021
Graphics:
  Device-1: NVIDIA GA104 [GeForce RTX 3060 Ti Lite Hash Rate]
    vendor: Hewlett-Packard driver: nvidia v: 535.86.05 arch: Ampere pcie:
    speed: 16 GT/s lanes: 16 bus-ID: 08:00.0 chip-ID: 10de:2489
  Device-2: Logitech HD Webcam C525 driver: snd-usb-audio,uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 bus-ID: 3-2.1.3:7 chip-ID: 046d:0826
  Display: x11 server: X.Org v: 21.1.8 compositor: kwin_x11 driver: X:
    loaded: nvidia unloaded: modesetting alternate: fbdev,nouveau,nv,vesa
    gpu: nvidia display-ID: :0 screens: 1
  Screen-1: 0 s-res: 7280x1440 s-dpi: 110
  Monitor-1: DP-0 pos: right res: 1920x1080 dpi: 80 diag: 702mm (27.63")
  Monitor-2: DP-2 pos: primary,center res: 3440x1440 dpi: 110
    diag: 864mm (34.01")
  Monitor-3: DP-5 pos: left res: 1920x1080 dpi: 92 diag: 609mm (23.99")
  API: OpenGL v: 4.6.0 NVIDIA 535.86.05 renderer: NVIDIA GeForce RTX 3060
    Ti/PCIe/SSE2 direct-render: Yes

I have no problem playing ESO on Steam

optimistic-gold•2y ago

This seems proper. sudo pacman -R amdvlk lib32-amdvlk To see if you somehow got them

other-emeraldOP•2y ago

not found

optimistic-gold•2y ago

Ehh then why you get that Vulkan error

other-emeraldOP•2y ago

so its only wanting to work with AMD Vulcan?

optimistic-gold•2y ago

Nope That was something that people can install blindly when first thing they do is installing Steam on their system Before pulling Vulkan drivers

other-emeraldOP•2y ago

ah ok

optimistic-gold•2y ago

Which has a stupid layer that tries to default everything on it, obviously blows up on non AMD systems Go to Games/Heroic/Prefixes and delete eve online prefix folder from there Then hit play again

other-emeraldOP•2y ago

Ok, no change 😦

other-emeraldOP•2y ago

message.txt

optimistic-gold•2y ago

Did you try Steam version?

other-emeraldOP•2y ago

yes, it doesn't work either 😦

optimistic-gold•2y ago

Weird, gotta install that

optimistic-gold•2y ago

https://github.com/doitsujin/dxvk/commit/48ac9b27e4fab29588f44cf1b9f2ac8bcb1e3164 It was working fine last year

GitHub

eveonline-dx12_workaround · doitsujin/dxvk@48ac9b2

Launcher probes feature level 12_1, if it fails to probe it DX12 option in launcher stays greyed out, doesn't let user enable DX12.

other-emeraldOP•2y ago

yeah I don't even seem to get far enough to choose what version of DirectX I want, it doesn't get past the Heroic launch screen

optimistic-gold•2y ago

optimistic-gold•2y ago

Works here

other-emeraldOP•2y ago

are you using an Nvidia card also?

optimistic-gold•2y ago

Nope, AMD You said ESO works

other-emeraldOP•2y ago

yes

optimistic-gold•2y ago

When ESO working can you type nvidia-smi to terminal and also set PROTON_LOG=1 %command% to game launch options I'm gonna need screenshot of first one and also log that will be generated in your home directory

other-emeraldOP•2y ago

This is the first part of the screen shot

optimistic-gold•2y ago

Need second one as well, cannot see eso process in there with first one

other-emeraldOP•2y ago

And this

optimistic-gold•2y ago

Huh, so ESO does indeed work on your gpu

other-emeraldOP•2y ago

The log file is 511MB

optimistic-gold•2y ago

I think there is no need for that after these screenshots, you can look into log to see if Vulkan device creation was succesful tho It should show that, just like Heroic log

other-emeraldOP•2y ago

doing a grep for vulcan and Vulcan didn't find anything, do you know what I should look for?

optimistic-gold•2y ago

Vulkan Not can

other-emeraldOP•2y ago

Yes sorry,

grep Vulkan steam-306130.log

grep Vulkan steam-306130.log

returned nothing

optimistic-gold•2y ago

Huh; doesn't it have dxvk bits in it? Actually log files compresses very well Just make it a tar and upload here

other-emeraldOP•2y ago

Here you go

steam-306130.tar.gz

optimistic-gold•2y ago

wined3d No wonder Remove wined3d launch option and try running eso again

other-emeraldOP•2y ago

ok so will remove PROTON_USE_WINED3D=1

optimistic-gold•2y ago

yes it should fail like Eve now i think

other-emeraldOP•2y ago

looks like its starting

optimistic-gold•2y ago

so no errors? Please add this to launch options as well and post an in game screenshot. DXVK_HUD=full

other-emeraldOP•2y ago

trying to log in as a character now ok

optimistic-gold•2y ago

Because it woulld be weird Vulkan just fails on eve while works for ESO

other-emeraldOP•2y ago

Do you want the log file without the DXVK_HUD=full ?

optimistic-gold•2y ago

With it and a screenshot of the game screen Even main menu is fine

other-emeraldOP•2y ago

OK here's the log file, again w/o the DXVK_HUD=full, screenshot coming up

steam-306130.zip

other-emeraldOP•2y ago

the screen shot

other-emeraldOP•2y ago

Trying now with DXVK_HUD=full

other-emeraldOP•2y ago

and here is the hud

other-emeraldOP•2y ago

do you want the log for hud too?

optimistic-gold•2y ago

nope

info:  D3D11CoreCreateDevice: Maximum supported feature level: D3D_FEATURE_LEVEL_12_1
info:  D3D11CoreCreateDevice: Using feature level D3D_FEATURE_LEVEL_11_0
info:  Device properties:
info:    Device : NVIDIA GeForce RTX 3060 Ti
info:    Driver : NVIDIA 535.86.5
info:  Enabled device extensions:

info:  D3D11CoreCreateDevice: Maximum supported feature level: D3D_FEATURE_LEVEL_12_1
info:  D3D11CoreCreateDevice: Using feature level D3D_FEATURE_LEVEL_11_0
info:  Device properties:
info:    Device : NVIDIA GeForce RTX 3060 Ti
info:    Driver : NVIDIA 535.86.5
info:  Enabled device extensions:

so your vulkan setup works for ESO but fails for eve indeed

other-emeraldOP•2y ago

any options I could pass it to help encourage it to work?

optimistic-gold•2y ago

dxvk.conf

optimistic-gold•2y ago

put this next to game exec If launcher and game exec are in seperate locations to both

other-emeraldOP•2y ago

So put it into /home/chris/Games/Heroic/EVEOnline/ ?

optimistic-gold•2y ago

Wherever game is installed and has the mentioned execs

other-emeraldOP•2y ago

ok trying it again

other-emeraldOP•2y ago

with it in the above folder, I got this:

message.txt

optimistic-gold•2y ago

Game: evelauncher.exe

Did you put it next to it?

other-emeraldOP•2y ago

put a copy of it there, do I need to relaunch Heroic? or just click on Play again?

optimistic-gold•2y ago

Just click play

other-emeraldOP•2y ago

still no 😦

message.txt

optimistic-gold•2y ago

F Just disable dxvk from game settings in heroic

other-emeraldOP•2y ago

So like this?

optimistic-gold•2y ago

Yes

other-emeraldOP•2y ago

that did it 🙂

optimistic-gold•2y ago

It is very bizarre that game fails with dxvk for you

other-emeraldOP•2y ago

yes that it is

optimistic-gold•2y ago

sudo pacman -S --needed nvidia-dkms nvidia-utils lib32-nvidia-utils nvidia-settings vulkan-icd-loader lib32-vulkan-icd-loader

sudo pacman -S --needed nvidia-dkms nvidia-utils lib32-nvidia-utils nvidia-settings vulkan-icd-loader lib32-vulkan-icd-loader

When you execute this what does it say? Tho will probably say all is installed already

other-emeraldOP•2y ago

seems I didn't have multilib/lib32-nvidia-utils I do now though

optimistic-gold•2y ago

Now enable DXVK again Close Eve launcher

other-emeraldOP•2y ago

ok.

optimistic-gold•2y ago

Also restart the system Just in case

other-emeraldOP•2y ago

without rebooting, it did work, went to the wrong monitor, but that's a minor issue

optimistic-gold•2y ago

Nice Do not use wined3d for anything unless you have to btw It means bad perf Also do not copy paste launch options blindly from protondb as well I will mark this as solved

other-emeraldOP•2y ago

Thanks for the help Leopard 🙂

optimistic-gold•2y ago

Yw 👍

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