speed deviation with custom domain

Hello, trying to sending objects ( <= 100 MB) with custom domain. The download speed deviation is severe on the same device, COLO. (40 mb/s to 6 mb/s, HKG) I checked with several users and found that some users were very fast or slow even though COLO was different. (mostly HKG, KIX) Could this be caused by a setup problem? Can I get some advice?
10 Replies
hdd_bar
hdd_barOP3y ago
Also checked Cf-Cache-Status Header, it shows HIT. But download speed deviation is severe on same device Some of the users who experienced a slowdown in which COLO was assigned to HKG had some improvements when connecting to KIX using WARP+.
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Unknown User3y ago
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hdd_bar
hdd_barOP3y ago
It may be difficult to reproduce even in a public cloud environment because we cannot determine exactly what situation it occurs. I'll try and come back. Check it via linode hosts, It seems not occurs in public cloud. But some user still has deviation issues (40 mb/s to 6mb/s, COLO HKG)
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Unknown User3y ago
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hdd_bar
hdd_barOP2y ago
Can I get advices for this issue?
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Unknown User2y ago
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hdd_bar
hdd_barOP2y ago
There are additional information that can be helpful. The problem is occurring in both buckets created without giving location hint (APAC) to R2 buckets or without hint. Most of the users were assigned to NRT or HKG Colo, and the problematic users had a very delayed TTFB time and a very slow download speed. If you need the account information that has a problem, we can send you the information you need via DM or email.
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Unknown User2y ago
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hdd_bar
hdd_barOP2y ago
Opened Support Ticket for this issue: #2926068
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Unknown User2y ago
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