Hey, installation problem

Hello! I wont lie, your speaking to someone who dosent really know what they are doing. My pterodactyl sys admin has attempted to install blueprint. It broke, and he hasnt been able to fix it, and has cut contact with me. I personally have no clue how to fix it, so any help would be massively appreciated! Here is what happens, the panel builds with no errors, but when I try and access the panel it returns 503, service unavailable. Thanks for any help again!
17 Replies
miksen
miksen2y ago
It will be better, if you posted the logs ^
DRONEBIKER1302
DRONEBIKER1302OP2y ago
I havent ever used pterodactyl before, I have always had someone do it for me, so I know this will be a really silly questions, but how do I get the logs? So sorry again
miksen
miksen2y ago
tail -n 100 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log
DRONEBIKER1302
DRONEBIKER1302OP2y ago
No such file or directory
DRONEBIKER1302
DRONEBIKER1302OP2y ago
Here are the two logs on that dir
DRONEBIKER1302
DRONEBIKER1302OP2y ago
Honestly at this time, although blueprint would be nice, if I an somehow uninstall it and get the panel back up im happy
miksen
miksen2y ago
Hm, they hasnt to-do with blueprint at all. ^
DRONEBIKER1302
DRONEBIKER1302OP2y ago
Thats what I thought when I looked at them Any ideas on what I should try? I really dont want to have to re-install the panel if I dont have to
miksen
miksen2y ago
You can try reinstall blueprint, or find a system operator maybe can help you (free) ^
DRONEBIKER1302
DRONEBIKER1302OP2y ago
What system operator would do that for free?
Flame
Flame2y ago
this is not an issue with blueprint, its due to a pterodactyl addon/mod that you have installed "MinecraftPlayerManager"
production.ERROR: Trying to access array offset on value of type bool {"userId":1,"exception":"[object] (ErrorException(code: 0): Trying to access array offset on value of type bool at /var/www/pterodactyl/app/Http/Controllers/Api/Client/Servers/MinecraftPlayerManagerController.php:87)
DRONEBIKER1302
DRONEBIKER1302OP2y ago
Those logs were from days ago looking at the date Plus that was working 100% fine before the blueprint install
Flame
Flame2y ago
hmm oh 503 just run php artisan up in pterodactyl's directory
Emma
Emma2y ago
try running php artisan up in your pterodactyl directory oops didn't read new messages
DRONEBIKER1302
DRONEBIKER1302OP2y ago
That worked! Thanks! Damn that made me look stupid, thats everyone for the help
Emma
Emma2y ago
no i get it i'll add it to the troubleshooting docs in the future ;)
DRONEBIKER1302
DRONEBIKER1302OP2y ago
Awesome

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