Immich•2y ago

Assets not showing correctly after formatting device

After formatting my device and installing immich all of my assets seem broken (see screenshot), I can see the metadata (camera, locations etc) just fine, I can see assets in shared albums as well. additionally the log shows the following error:

Catch all error:  - PlatformException(The asset not found!, null, null, null) - image resource service - resolving an image codec - #0      StandardMethodCodec.decodeEnvelope (package:flutter/src/services/message_codecs.dart:652)
#1      MethodChannel._invokeMethod (package:flutter/src/services/platform_channel.dart:310)
<asynchronous suspension>
#2      AssetEntityImageProvider._loadAsync (package:photo_manager/src/internal/image_provider.dart:123)
<asynchronous suspension>

Catch all error:  - PlatformException(The asset not found!, null, null, null) - image resource service - resolving an image codec - #0      StandardMethodCodec.decodeEnvelope (package:flutter/src/services/message_codecs.dart:652)
#1      MethodChannel._invokeMethod (package:flutter/src/services/platform_channel.dart:310)
<asynchronous suspension>
#2      AssetEntityImageProvider._loadAsync (package:photo_manager/src/internal/image_provider.dart:123)
<asynchronous suspension>

4 Replies

Covalent•2y ago

what does it look like from the web view?

Tomato 🍅OP•2y ago

I can see the pictures there And new photos taken on the phone are showing fine

bo0tzz•2y ago

Can you try wiping your immich app data?

Tomato 🍅OP•2y ago

It's just photos from before I formatted the device Sure, one sec Seems to be showing now I guess when my phone restored from my Google backup it applied the app data from the old device and that made immich confused

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Assets not showing correctly after formatting device

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