Immich•2y ago

Unable to login

So last night I deleted my immich containers and re-composed them. When I first launched the containers last night, I was able to setup my Admin account, and logged in and setup my normal user account. I then went to bed. this morning, I went to go back and setup the API key for my user account and start importing pictures again and I couldn't get to the login page. When I look at the logs for immich_web I am seeing this

09/16/2023 12:08:19 PM
[hooks.server.ts] Unable to get my user {
09/16/2023 12:08:19 PM
  message: 'Invalid user token',
09/16/2023 12:08:19 PM
  code: '401 - Unauthorized',
09/16/2023 12:08:19 PM
  stack: undefined
09/16/2023 12:08:19 PM
}

09/16/2023 12:08:19 PM
[hooks.server.ts] Unable to get my user {
09/16/2023 12:08:19 PM
  message: 'Invalid user token',
09/16/2023 12:08:19 PM
  code: '401 - Unauthorized',
09/16/2023 12:08:19 PM
  stack: undefined
09/16/2023 12:08:19 PM
}

And when i look at immich_proxy I see this

09/16/2023 12:02:59 PM
2023/09/16 16:02:59 [error] 44#44: *2 connect() failed (113: Host is unreachable) while connecting to upstream, client: 192.168.0.150, server: , request: "GET /api/server-info/features HTTP/1.1", upstream: "http://172.18.0.45:3001/server-info/features", host: "192.168.0.6:2283", referrer: "http://192.168.0.6:2283/auth/login"
09/16/2023 12:02:59 PM
2023/09/16 16:02:59 [error] 48#48: *14 connect() failed (113: Host is unreachable) while connecting to upstream, client: 192.168.0.150, server: , request: "GET /api/server-info/config HTTP/1.1", upstream: "http://172.18.0.45:3001/server-info/config", host: "192.168.0.6:2283", referrer: "http://192.168.0.6:2283/auth/login"

09/16/2023 12:02:59 PM
2023/09/16 16:02:59 [error] 44#44: *2 connect() failed (113: Host is unreachable) while connecting to upstream, client: 192.168.0.150, server: , request: "GET /api/server-info/features HTTP/1.1", upstream: "http://172.18.0.45:3001/server-info/features", host: "192.168.0.6:2283", referrer: "http://192.168.0.6:2283/auth/login"
09/16/2023 12:02:59 PM
2023/09/16 16:02:59 [error] 48#48: *14 connect() failed (113: Host is unreachable) while connecting to upstream, client: 192.168.0.150, server: , request: "GET /api/server-info/config HTTP/1.1", upstream: "http://172.18.0.45:3001/server-info/config", host: "192.168.0.6:2283", referrer: "http://192.168.0.6:2283/auth/login"

Oh, and I can't get to the login page either locally or via external address. Any thoughts? thanks

27 Replies

jrasm91•2y ago

I mean, it says the host is unreachable. Is that the right IP of the immich server container? Is it running? Maybe restart the proxy container if everything else is working fine

apperraultOP•2y ago

everything is being referenced by container name. here is the relevent portions of my compose

apperraultOP•2y ago

https://pastebin.com/b6ZrSTWL

Pastebin

immich-server: container_name: immich_server image: ghcr.io...

Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.

jrasm91•2y ago

Can you send the immich server logs

apperraultOP•2y ago

immich_server-2023-0...

jrasm91•2y ago

Im not going to untar a file on my phone lol. I can look at it Monday or you can send me a text file instead

apperraultOP•2y ago

Sorry, yeah. I'll send the text shortly. Like or file? Link

apperraultOP•2y ago

https://pastebin.com/f0duW272

Pastebin

2023-09-16T15:59:16.608986593Z [32m[Nest] 6 - [39m09/16/2023, 3:...

Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.

apperraultOP•2y ago

how about both options

immich_server-2023-0...

jrasm91•2y ago

Looks like it is up just fine. Did you try restarting the proxy? Did you verify the IP in the message is correct? Nginx resolves domain to IP on start up and then cache it. Is it still correct?

apperraultOP•2y ago

yeah, the external IP is correct. I even rebooted the entire system (am a Windows admin by trade) and now I can get to it internally by IP:port but not externally, but I can get to every other SWAG hosted system

09/16/2023 2:05:11 PM
{
09/16/2023 2:05:11 PM
  status: 401,
09/16/2023 2:05:11 PM
  url: 'GET /user/me',
09/16/2023 2:05:11 PM
  response: {
09/16/2023 2:05:11 PM
    message: 'Invalid user token',
09/16/2023 2:05:11 PM
    error: 'Unauthorized',
09/16/2023 2:05:11 PM
    statusCode: 401
09/16/2023 2:05:11 PM
  }
09/16/2023 2:05:11 PM
}
09/16/2023 2:05:11 PM
[hooks.server.ts] Unable to get my user {
09/16/2023 2:05:11 PM
  message: 'Invalid user token',
09/16/2023 2:05:11 PM
  code: '401 - Unauthorized',
09/16/2023 2:05:11 PM
  stack: undefined
09/16/2023 2:05:11 PM
}
09/16/2023 2:05:11 PM
{
09/16/2023 2:05:11 PM
  status: 401,
09/16/2023 2:05:11 PM
  url: 'GET /user/me',
09/16/2023 2:05:11 PM
  response: {
09/16/2023 2:05:11 PM
    message: 'Invalid user token',
09/16/2023 2:05:11 PM
    error: 'Unauthorized',
09/16/2023 2:05:11 PM
    statusCode: 401
09/16/2023 2:05:11 PM
  }
09/16/2023 2:05:11 PM
}
09/16/2023 2:05:11 PM
[hooks.server.ts] Unable to get my user {
09/16/2023 2:05:11 PM
  message: 'Invalid user token',
09/16/2023 2:05:11 PM
  code: '401 - Unauthorized',
09/16/2023 2:05:11 PM
  stack: undefined
09/16/2023 2:05:11 PM
}

09/16/2023 2:05:11 PM
{
09/16/2023 2:05:11 PM
  status: 401,
09/16/2023 2:05:11 PM
  url: 'GET /user/me',
09/16/2023 2:05:11 PM
  response: {
09/16/2023 2:05:11 PM
    message: 'Invalid user token',
09/16/2023 2:05:11 PM
    error: 'Unauthorized',
09/16/2023 2:05:11 PM
    statusCode: 401
09/16/2023 2:05:11 PM
  }
09/16/2023 2:05:11 PM
}
09/16/2023 2:05:11 PM
[hooks.server.ts] Unable to get my user {
09/16/2023 2:05:11 PM
  message: 'Invalid user token',
09/16/2023 2:05:11 PM
  code: '401 - Unauthorized',
09/16/2023 2:05:11 PM
  stack: undefined
09/16/2023 2:05:11 PM
}
09/16/2023 2:05:11 PM
{
09/16/2023 2:05:11 PM
  status: 401,
09/16/2023 2:05:11 PM
  url: 'GET /user/me',
09/16/2023 2:05:11 PM
  response: {
09/16/2023 2:05:11 PM
    message: 'Invalid user token',
09/16/2023 2:05:11 PM
    error: 'Unauthorized',
09/16/2023 2:05:11 PM
    statusCode: 401
09/16/2023 2:05:11 PM
  }
09/16/2023 2:05:11 PM
}
09/16/2023 2:05:11 PM
[hooks.server.ts] Unable to get my user {
09/16/2023 2:05:11 PM
  message: 'Invalid user token',
09/16/2023 2:05:11 PM
  code: '401 - Unauthorized',
09/16/2023 2:05:11 PM
  stack: undefined
09/16/2023 2:05:11 PM
}

this is in the immich_web logs. when I try and go to external site, I don't even get the login screen

bo0tzz•2y ago

Have you tried clearing your browser cache/cookies/etc?

apperraultOP•2y ago

Yeah, tried using a system I have never accessed it from and from in-private browsing sessions

jrasm91•2y ago

Did it work fine on Chrome or Firefox?

apperraultOP•2y ago

Before the rebuild, chrome and the mobile app.

jrasm91•2y ago

If the error only here or does nothing work now?

apperraultOP•2y ago

the error is only external now. i can get to it from any browser and the android app using the IP:2283

bo0tzz•2y ago

Then the issue must be with your reverse proxy

apperraultOP•2y ago

i thought the same thing, but nothing changed

apperraultOP•2y ago

https://pastebin.com/NbPTN0CG

Pastebin

server { listen 443 ssl; listen [::]:443 ssl; server_name ...

Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.

Alex Tran•2y ago

Can you help posting your docker-compose and .env file?

apperraultOP•2y ago

so this is odd. I went to bed last night with the intention of doing whatever it took to get this to work today. Nothing updated or restarted overnight, but when I woke up this morning, i was able to login to everything and my pictures are now uploading. I have been in technology long enough to know when not to question things. Just perform a backup, don't change anything and move on as if nothing happened

Alex Tran•2y ago

what are you running Immich on? I assume this might be related to CPU/resource hogging

apperraultOP•2y ago

it shouldn't be resource issue. I am running it on a Dell SFF system with 32GB of Ram and plenty of CPU.

Alex Tran•2y ago

How many assets do you have in the instance? If you have lots of assets , typesense make take a few minutes to start up

apperraultOP•2y ago

not that many. actually when I was having the issue, i had an empty database.

jrasm91•2y ago

The only thing that it could be as far as I can see is this: include /config/nginx/resolver.conf;

Gaming

Programming

Unable to login

Did you find this page helpful?