Two of my shared albums won't load on mobile app
They load perfectly fine on the web, even from my phone's browser, but in the app all the pictures and videos are blank and won't play/load
If I share it it works, very confusing
Tried clearing app cache but not app data (my synced folders are cumbersome due to burst shots)
12 Replies
Can you try logout and log back in, if that doesn't help, can you provide the app log?
Forgot about this lol, if I log out and login that'll cause a full resync and wipe my saved settings for upload/don't upload right?
No, it won't be
Ah okay cool, because of my bursts my album selection is very silly looking, lemme try it now
Hmm... can't log back in, getting a 500 error... will have to investigate
My authentik just needed to be recreated, and after relogging the albums are appearing 🙂 want any logs anyways or we call this a one-off?
Ah so the issue was coming from Oauth not properly authenticated, corerct?
No I think that was only my logging in issue
(Emphasis on think)
I think we can call this is one-off, let me know if it happens again
👌👌
Thanks for the help
No problem!
How do you close help tickets?
I can do it
tyty