Their Arezzo loafers in Nero fit like 2 sizes too big. I think this is outside the realm of “running large.” I’d consider fitting a half size too large as “running large,” not a whole size or more.
When I asked whether there’s been some kind of production mistake in this specific model & color, I’ve been told that they did not make a mistake and that overall customer consensus is that the shoes actually run small. I also asked if they can direct me to a review link on their website (at least the mobile version won’t let me review), but they’ve been radio silent since that question.
The Capris in my normal shoe size fit well, so I’m not sure how consistent their sizing is anymore. Probably won’t be buying from them again.