Should 3rd party platforms be CF proxied?

Hey all,

What would be your guidance on whether to proxy or not a 3rd party service such as a helpdesk tool?

So a cname of 'help.mystartup.com' pointing to '<mystartup>.helpdesktool.com'. Perhaps it is a 'it depends' answer but in this context the goal would be potentially rate limiting any spam going via that sub-domain (though arguably the platform should be doing that..?) then I got into thinking about costs/ potential custom rule clashes etc?

Thanks
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