HGL
correct-apricot

The Evil Within not launching

Hello, I installed the Evil Within, but nothing happens when launching it. I tried another EGS game (Into the breach) and no problem launching it. Here's the log https://pastebin.com/jrGzT8JG
Pastebin
System Info:CPU: 8x AMD Custom APU 0405Memory: 12.36 GB (used: 2.52...
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74 Replies
rare-sapphire
rare-sapphireβ€’2y ago
Failed to call portal: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface ?org.freedesktop.portal.OpenURI? on object at path /org/freedesktop/portal/desktop You should have gotten a browser page opens up for that game in EGS most likely But you won't get it if you directly added Heroic itself to Steam or if you were on gaming mode. So just launch game once in desktop mode
correct-apricot
correct-apricotOPβ€’2y ago
That was it, thanks a lot
rare-sapphire
rare-sapphireβ€’2y ago
πŸ‘
conscious-sapphire
conscious-sapphireβ€’2y ago
can you help me in my case too ? but here is different the game opens but, where ?
conscious-sapphire
conscious-sapphireβ€’2y ago
I can see it at system monitor
No description
conscious-sapphire
conscious-sapphireβ€’2y ago
the game appears open on the system monitor, but it appears it is not exactly open
conscious-sapphire
conscious-sapphireβ€’2y ago
Pastebin
wine_log_evil_within - Pastebin.com
Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.
conscious-sapphire
conscious-sapphireβ€’2y ago
the wine log
criminal-purple
criminal-purpleβ€’2y ago
try using wine-ge-proton (use the latest in the Wine Manager section in Heroic) instead of wine-staging
sensitive-blue
sensitive-blueβ€’2y ago
I just add the game in steam from Heroic Launcher .. and now is shoW me in steam " Evil Within 2" not first one ... my problem is can't launch evil within first in Heroic Launcher. Tks
No description
criminal-purple
criminal-purpleβ€’2y ago
the query to get the image is probably matching the wrong game, but it should be the first game (I think you can edit the image of the game in steam to fix it) I think some people have reported the game doesn't work in gaming mode, that only works in desktop mode, can you confirm the game runs in desktop mode? also make sure to use Heroic 2.9.2
adverse-sapphire
adverse-sapphireβ€’2y ago
This would tie it back to OP’s issue. Browser authentication doesn’t play nice in game mode
sensitive-blue
sensitive-blueβ€’2y ago
have update on ... and how can play in game mode in heroic launcher?
No description
sensitive-blue
sensitive-blueβ€’2y ago
if game mode is for steam - still not working on big screen ...same not start the game
criminal-purple
criminal-purpleβ€’2y ago
if the game tries to open a web browser every time you launch it then I doubt there's a way to play it in game mode since that doesn't work in game mode if the game only does that the first time, you should be able to run the game once in desktop mode to have the browser show up and then use it in game mode after that the game is not starting in desktop mode from heroic, until that's fixed don't bother testing with steam after you add a game to steam from heroic you have to restart steam you have to share the game logs when it fails to start in desktop mode from heroic, click the Report a problem running this game button and share the logs here also read https://discord.com/channels/812703221789097985/1044301598018515105/1044301598018515105
sensitive-blue
sensitive-blueβ€’2y ago
i don' have permision rwite comments there.post is lockt..tks for ur help
correct-apricot
correct-apricotβ€’2y ago
Sorry, same problem for me, Game won't even start in desktop mode. Here's the log:
correct-apricot
correct-apricotβ€’2y ago
criminal-purple
criminal-purpleβ€’2y ago
you are writing comments just now, if you can't upload the file, put it in a site like https://paste.debian.net and share the link Try using Wine-GE-Proton8-20, you can install it using the Wine Manager in heroic, then set that in the game's settings if it still doesn't work share a new log
correct-apricot
correct-apricotβ€’2y ago
Unfortunately nothing happened
criminal-purple
criminal-purpleβ€’2y ago
you never get the browser popping up to authorize the epic access? if you don't get that, try changing your system's browser to firefox for example, if it still doesn't show up try installing ie8 in the game prefix using winetricks
correct-apricot
correct-apricotβ€’2y ago
I don't know what that is, for the other games I simply click play and they work. I'll try Firefox thnks
extended-yellow
extended-yellowβ€’2y ago
Some games require you to connect the game to your epic account this pops up a browser window for you to verify the connection. It would do this even in egs on windows
criminal-purple
criminal-purpleβ€’2y ago
you should see your webbrowser showing a page like this
No description
correct-apricot
correct-apricotβ€’2y ago
Nothing, I tried Firefox
correct-apricot
correct-apricotβ€’2y ago
Then I tried Edge, still nothing. Idk how to install ie8 using Winetricks. Sorry I'm not a Linux user πŸ˜“
extended-yellow
extended-yellowβ€’2y ago
you just need your default browser set to firefox if you have firefox
correct-apricot
correct-apricotβ€’2y ago
I tried with that but nothing changed
extended-yellow
extended-yellowβ€’2y ago
what does xdg-settings get default-web-browser give you
criminal-purple
criminal-purpleβ€’2y ago
are you running the game in desktop or gameing mode?
correct-apricot
correct-apricotβ€’2y ago
Desktop mode
correct-apricot
correct-apricotβ€’2y ago
Chrome because I changed it
No description
adverse-sapphire
adverse-sapphireβ€’2y ago
Could always try systemctl --user restart xdg-desktop-portal
correct-apricot
correct-apricotβ€’2y ago
Ok I tried but still nothing happened πŸ˜…πŸ₯²
criminal-purple
criminal-purpleβ€’2y ago
maybe try installing the game on another computer so you can authorize the epic access and then it won't need that on the steam deck? not sure what else to try
correct-apricot
correct-apricotβ€’2y ago
I didn't want to get to this point but I'll try πŸ₯Ή Thx
adverse-sapphire
adverse-sapphireβ€’2y ago
I would also try steam os preview/beta The default steam os uses super old packages Way Older than debian stable, slightly newer than debian 11 tbh It really hurts the deck's performance
correct-apricot
correct-apricotβ€’2y ago
Ok everything works on PC, that browser message did show up, instead on Deck this game really doesn't want to work LOL
criminal-purple
criminal-purpleβ€’2y ago
so after that working in the desktop it's still not working on the deck? cause I tested the game yesterday on my deck and it works fine in both desktop and game mode (I authorized epic earlier on my desktop computer)
correct-apricot
correct-apricotβ€’2y ago
I changed to beta and then preview mode, still nothing. Nope, nothing. Do you know some other ways to solve this problem? Should I contact steam support?
adverse-sapphire
adverse-sapphireβ€’2y ago
Steam support isn't going to help you with non-Steam stuff although not your exact operating environment, I also ran this on my Deck last night (but running Bazzite as my OS). authorized on my Deck via Chrome
criminal-purple
criminal-purpleβ€’2y ago
the game should work out of the box, steam won't do anything, it's not their fault I would try what OOOOF suggested of using steam os beta or maybe reset the system to fabric defaults since it should work out of the box
correct-apricot
correct-apricotβ€’2y ago
After the reset of the deck if I connect an external hard drive with all saved games, it will be auto mounted and I can play normally or I'll lose every game I saved in it?
CommandMC
CommandMCβ€’2y ago
A reset will only affect your Deck's internal drive. You might want to keep the external drive disconnected while resetting though
correct-apricot
correct-apricotβ€’2y ago
All done but still nothing. Should I give up?
correct-apricot
correct-apricotβ€’2y ago
criminal-purple
criminal-purpleβ€’2y ago
I don't know what could be wrong, the game should work out of the box :S do you have the game installed on an extrenal SSD card? maybe you can try installing it in the internal drive and see if that makes any difference if you have enough space no idea what else to try
correct-apricot
correct-apricotβ€’2y ago
Yes it is on the SD card, unfortunately I don't have enough space in the internal storage (64 GB model). Anyway thank you for all your help, I hope it will be solved in the future.
adverse-sapphire
adverse-sapphireβ€’2y ago
do you have enough free space on the internal drive for the prefix?
correct-apricot
correct-apricotβ€’2y ago
I think so, but Idk if it's already installed there.
sensitive-blue
sensitive-blueβ€’2y ago
After about 10 min, game start on last proton
No description
adverse-sapphire
adverse-sapphireβ€’2y ago
did you already link your account?
correct-apricot
correct-apricotβ€’2y ago
It seems the folder is on int storage
No description
adverse-sapphire
adverse-sapphireβ€’2y ago
yes, verify that you have sufficient free space it's not likely your issue here, but it's a possible one
sensitive-blue
sensitive-blueβ€’2y ago
Just back/esc and start the game
No description
correct-apricot
correct-apricotβ€’2y ago
Yes
No description
CommandMC
CommandMCβ€’2y ago
That doesn't look good
adverse-sapphire
adverse-sapphireβ€’2y ago
what folder are you trying to install to? /run/user/1000/... means a flatpak permissions issue
CommandMC
CommandMCβ€’2y ago
@Fing3rSword Please create your own thread, your issue is most likely different to the one discussed here
correct-apricot
correct-apricotβ€’2y ago
No that's another game, if I try to install it, it says how space there is
adverse-sapphire
adverse-sapphireβ€’2y ago
ok that's enough space. where is The Evil Within installed? what folder?
correct-apricot
correct-apricotβ€’2y ago
It's on the microSD card
No description
correct-apricot
correct-apricotβ€’2y ago
No description
adverse-sapphire
adverse-sapphireβ€’2y ago
use Flatseal to verify that you still have /run/media as a permissible folder
adverse-sapphire
adverse-sapphireβ€’2y ago
these are the default permissible folders
No description
correct-apricot
correct-apricotβ€’2y ago
Idk if it's relevant but I tried running another game from the same folder and it worked
correct-apricot
correct-apricotβ€’2y ago
It's there
No description
adverse-sapphire
adverse-sapphireβ€’2y ago
I experienced a bug similar to this before. try enabling all files in Flatseal look about 4 lines up from where you took the photo then restart Heroic
adverse-sapphire
adverse-sapphireβ€’2y ago
if you see this before you do that, can you take a look at Installed Information for the game?
No description
correct-apricot
correct-apricotβ€’2y ago
I did it but nothing happened, also I restarted the deck but still nothing
correct-apricot
correct-apricotβ€’2y ago
No description
adverse-sapphire
adverse-sapphireβ€’2y ago
alright, the same /run/user/1000/ issue doesn't seem to be affecting that
adverse-sapphire
adverse-sapphireβ€’2y ago
not another /run/usr/1000/ issue
correct-apricot
correct-apricotβ€’2y ago
So it seems unsolvable πŸ˜ŸπŸ˜” I will unistall it Hey, just to tell you that I downloaded again the game and reinstalled it. Now it works perfectly so I don't know what happened πŸ˜…

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