Dr. Martens Oxford fit

I bought some 8053's in my normal size (US 14) and my heels kept slipping out of the shoe.

Then I exchanged them for a size down (US 13) thinking they might just run large. My big toe was hitting the front when I walked so it was definitely too small and I don't think that will fix when the leather stretches out.

Is this a normal issue with Docs? I've never owned any before, but does anyone know whether other models have the same issue before I try to exchange these for a different model?

Here's the one I bought: https://www.drmartens.com/us/en/8053-vintage-smooth-leather-oxford-shoes-black/p/30907001
Dr. Martens
Shop 8053 Vintage Smooth Leather Oxford Shoes in Black at Dr. Martens. Free delivery on orders over $50
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