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Plex integration issues

LLaynord11/15/2023
i'm having issues with plex integration for currently playing titles tried with and without http / https got the plex token from the view xml thing the dot for main plex app is green / link workign but the list is just empty and has a red plex circle icon at the bottom right :
No description
LLaynord11/15/2023
only error i have in web is
LLaynord11/15/2023
Every thing is on a separate docker
MManicraft100111/15/2023
What is the IP / hostname you set?
LLaynord11/15/2023
curr is https://192.168.1.31:32400 tried with http instead of https too
LLaynord11/15/2023
and btw too there is one singular panel i cannot remove from the thing could you help me with that too afterwards / when you have time ?
No description
MManicraft100111/15/2023
@Tag I assume you already worked on this? There is no error with that in the console? You sure that this is the full log?
LLaynord11/15/2023
i gather this is a known thing
LLaynord11/15/2023
No description
MManicraft100111/15/2023
Please send your server side log. Check https://homarr.dev FAQ on how to do that
LLaynord11/15/2023
Spam :
ERROR failed to communicate with media server 'Plex' (f3f184a5-ea61-4fb6-a1b6-7a54b0223642): TypeError: fetch failed
ERROR failed to communicate with media server 'Plex' (f3f184a5-ea61-4fb6-a1b6-7a54b0223642): TypeError: fetch failed
just in case yes the plex docker is running and working i'll have the same issue for pihole afterwards ( the pihole panel works when clicked on )
MManicraft100111/15/2023
Please don't spam the chat with multiple issues. We'll help you eventually - don't worry. The errors means that Homarr can't reach these applications. Either the IP is invalid, your firewall blocks it or the container is not reachable (invalid docker network config). Then check for the other issues please.
LLaynord11/16/2023
fixed pihole somewhat no more help for the plex issue ?
MManicraft100111/16/2023
Can you try to bash in the container and wget / curl/ ping to Plex?
LLaynord11/16/2023
the plex itself is green the integration is the thing not working yes ping works
MManicraft100111/16/2023
@Tag do you have an idea? Maybe Plex blocking?
TTag11/16/2023
Meier did For plex, chances are you need http, not https I'm confused about how you did your setup because you should not be getting a 200, plex requires auth and will throw a 401 when queried Oh nvm we changed that in 0.14.1 so I guess now we don't get rejected on unauthorized pings It could be that Plex itself is blocking because of some network settings. It happens from time to time that someone wonders in there and just changes the option thinking "great, more secure" In plex, under settings -> network, Make sure "secure connections" is set to "Preferred"

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