Intermittent Partner Album Sharing
I'm having a heck of a time troubleshooting album sharing. I've shared multiple albums with another user, and they are not populating in their Immich iOS app at all. Their screen just says "Empty List". I'm not even sure where to start. We do have each other selected as partners. If I log into their immich account on the web, they are all there, but they just aren't populating in the immich app.
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I did try deleting the immich ios app from their phone and redownloading it and logging back in.
The app is 1.86.0 build 126 and the server is 1.86.0
the app will need to finish indexing the assets first before the album can show up
on the mobile app, it uses Dart to calculating the hash to it is quite slow
we have plan in the future to swiftch that part to Swift for faster indexing
Okay, it appears it calculated the assets on the phone?
but also, they just haven't appeared after multiple days, since last Friday.
yes, it calculate the checksum and put in the local database
if they close the app, it won't be able to calculate anything. Can you make sure that they have one album selected for backup
They do. We've already backed up all their photos.
Can you check the app log?
when you click on the Photos page, do you still see the progress circle spinning?
No
Hmmm
well, yes I do.
Now it's stopped
And they are there!
check the sharing page again
They just loaded.
okay
yeah
Weird.
sorry man, we need to make this part less confusing
this is a quite complex mechanism 😄
lol
no worries.
I thought I had their phone open for a long time and it would have finished, but maybe not enough?
We set it up last Friday which is when I started noticing they couldn't see the albums.
Thanks, @Alex