Getting Anno 1800 to run (Ubisoft Connect Issue)
Hello, I am trying to get Anno 1800 to run on my system. I have come as far as to install Ubisoft Connect, but after logging in I receive the message "An Epic Games service is unavailable at the moment. Please try again later." I happen to get that result with Wine-GE-latest, Wine-GE-Proton8-24, Proton-GE-Proton8-25, Proton-GE-latest and wine-ge-8-24-x86_64.
Digging up the log for Anno 1800 reveals an error message with the following content:
When I tried the other wine versions, that error extended also with the number 248, 594, 504 and 568 as well as some other code. I have attached the log for Anno 1800 as well. Thank you for your help!
8 Replies
secure-lavenderOP•2y ago
As an addition, my system is in German. "Ungültiger Dateideskriptor" means bad client descriptor. Otherwise the rest should be displayed in English.
ambitious-aqua•2y ago
try enabling esync and fsync in the settings if you don't have them enabled
also share the full game log, there should be a section with all the game settings at the top of the game log
secure-lavenderOP•2y ago
Esync and Fsync have been enabled by default. I have attached the whole log for Anno 1800 and Heroic itself.
secure-lavenderOP•2y ago
I've also tried to run it with and without gamemode, both yielded the same result
ambitious-aqua•2y ago
I wonder if it's a problem with their servers? there's another user with the same problem https://discord.com/channels/812703221789097985/1176923557641588776/1176923557641588776
and I was testing a ubisoft game yesterday, that worked for me but it froze inside the game connecting to the servers
(wouldn't be the first time Ubisoft breaks the launcher in wine)
secure-lavenderOP•2y ago
Hopefully, would be uncool if something with my installation would be borked
ambitious-aqua•2y ago
I tested Rayman Legends (ubisoft game) and it worked fine for me today, so looks like they didn't break it
do you have any other Ubisoft game? just to check if it happens to you for all Ubisoft games or just that one
secure-lavenderOP•2y ago
I will download Assassins Creed and see whether that issue persists.