CA
loud-coral

Problem with adding a payment method

During the addition of a new payment method (credit card) I get an error that: The supplied card data failed tokenization. Please ensure you have sufficient funds on your card. This is not correct as I have funds on the card and I can see from my bank (revolte) that the transaction was accepted.
2 Replies
rival-black
rival-black2y ago
We can't do much about this since this is handled by payment provider Braintree. Can you reach to our support chat on the website?
loud-coral
loud-coralOP2y ago
Thanks for the reply, I will have a look. To be honest though I don't want to put more time then the minimum to get this working and may just use a different bank.

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