"Ongoing" downtime, even as server shows online

https://www.battlemetrics.com/servers/vrising/22249326/downtime As you can see, on 12/14 it claims the server went down, and is still ongoingly down. However, later that same day and on subsequent days, it sees the server going down and coming back up, and of course, still sees the server as online. This is direly affecting the uptime history.
8 Replies
Djeserit
Djeserit6mo ago
I see a similar event happened for another server in support channel, and it appeared to be a glitch and got stuck? https://i.imgur.com/1CFaHso.png
Imgur
Djeserit
Djeserit6mo ago
https://i.imgur.com/2NKOe2C.png its this 96 hour boy here for us. becSigh (5 minute downtimes are server restarts)
Imgur
[MIG] EOC LongBarrel
From memory, it ended up resolving itself.
Djeserit
Djeserit6mo ago
I'd kinda like to not get to 300hours of lost ranking either though ;x
[MIG] EOC LongBarrel
Once it re-calculates you go up anyway, ranking is also not calculated off down time, so it doesn't factor in.
[MIG] EOC LongBarrel
How is server rank calculated?
Server ranks are calculated one of two ways: If the game provides a way to retrieve the player list, we calculate rank based on the average number of hours play
Djeserit
Djeserit6mo ago
I understand, but players seeing false unstable stats and skipping joining does effect it. If nothing can be done, well, okay, but I was hoping it could get looked at.
[MIG] EOC LongBarrel
Hordicus may review when able, but as I stated, last time it did resolve itself.