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BattleMetrics

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Another server already has RCON enabled with that IP and RCON port.

Good afternoon. I'm having trouble connecting my Rust server. I'm receiving the following error: Another server already has RCON enabled with that IP and RCON port. Servers on the same IP must have unique RCON ports. ...

Subscription active but I cannot access my profile from Account Management

I have activated monthly subscription but I cannot access my profile from Account Management to make it private. There is an email account linked to Battlemetrics, rather than the Steam profile linked....
Solution:
Solved. I had one BM account linked to the email, and the second BM account linked to the steam profile. I had to activate subscription for the second account (linked to Steam profile) and ask for a refund on the first activated subscription. Disappointed the site does not allow to merge the 2 accounts, when you have access to both.
No description

Transfer Ownership (Org)

Hi We're looking for some help in regards to Battlemetrics Organisation. The original setup / creator hasn't been online for last few weeks and we've noticed the RCON has been suspended on our 9 servers we use BM for. Is there a possibility of getting this transferred/or a payment made to reactivate the account?...

Privated servers, but still showing publicly

can you guys please help? =B&B= servers...

Squad Server using bots

https://www.battlemetrics.com/servers/squad/31293707?playerCount=30D Please look into the "players" that are seeding this server. Their MOTD has a broken discord link. I'm not a betting man but I'm 99% sure that they're seeding with bots....

Suggestion for QoL: Click to Copy Identifier Card

Context: To submit a record of a ban (for Squad), admins must list the name, steam ID, etc. As well as being able to click and copy each individual identifier, might it help if all of the info could be copied in one click, so that admins can just paste it in one go?...
No description

No Update of Servername / Add new Server not possible

I have the Problem that I can not add a new server. I get always the same problem message that the: **Query Error We were unable to query the server at the given IP and query port.**...

My server has a broken outage time.

As the title says; my server has been 100% online and seeing players for the past week and change, yet battlemetrics shows an outage for almost 6 days now as ongoing, and it is dragging down my uptime stats that I was actually trying to use 😭 https://www.battlemetrics.com/servers/rust/26642931...
Solution:
seems to be fixed now; whether it was an admin or some kind of other issue the outage resolved itself and deleted itself from the record
No description

[HLL] Show A2S_INFO's playercount rather than inferring from A2S_PLAYER.

Since Hell Let Loose was released on other platforms than just Steam, any non-Steam players show up in the A2S_PLAYER query with no name and an incorrect start time: BM ignores these and as a result might display inaccurate playercount on servers that do not have RCON enabled. BM needs to either count these rows as an online player, or use the playercount field from the A2S_INFO query....

Is there a VIP slot system

We have tried a reserve slot piece but those allocated in BM. However, if they are in-game it still only reserves a slot Is there something to create a β€œVIP” slot on Reforger using BM or some other way?...
Solution:
BM has a reserved slot feature. But if the game has a system we suggest using it. The way BM Reserved slots work is it kicks how ever many slots you want left open, when a player on that list joins BM doesn't kick them. But could kick another player. ...

One of our servers apears twice on BM

Somehow one of our servers got duplicated on BM? Same IP, Same Port, same playercount, same map, different ranking. Duplicate. Has correct server name. Not claimed. https://www.battlemetrics.com/servers/squad/31374776 ...

Battlemetrics Wipe Time

Hello! i have 10 Servers and at the Wipe Time i added like 16:00 << than because of Timezone its 17:00 German Time. now at the Servers list my Server wiped at 17:00 German Time but battlemetrics say : Next Wipe in 23 MInutes but it wiped already 23 mins ago what i can do for exact time set
No description

Server using bots

We have another server on RS2 using bots. https://www.battlemetrics.com/servers/rs2vietnam/31435042 @Hordicus can you derank this when you have time, thanks....
Solution:
De-ranked. Thanks for the report and sorry for the delay!

Users Exploiting Premium Service

Users are exploiting the premium service. One User purchases Premium, then they can sign / change the linked account - ENDLESSLY and add 10,20 users etc on the one account....

api for cheaking rust hours

where can i get the api for cheaking rust hours ?
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