HGL
Heroic Games Launcher•2y ago
like-gold

arkham asylum won't launch

32 Replies
conscious-sapphire
conscious-sapphire•2y ago
Turn off use gamemode and then try verify and repair
magic-amber
magic-amber•2y ago
022c:fixme:d3dcompiler:D3DCompile2 Ignoring flags 0x1000.
022c:err:d3dcompiler:D3DCompile2 Failed to compile shader, vkd3d result -4.
022c:err:d3dcompiler:D3DCompile2 Shader log:
022c:err:d3dcompiler:D3DCompile2     <anonymous>:44:17: E5005: Function "tex2D" is not defined.
022c:err:d3dcompiler:D3DCompile2 
022c:fixme:d3dcompiler:D3DCompile2 Ignoring flags 0x1000.
022c:err:d3dcompiler:D3DCompile2 Failed to compile shader, vkd3d result -4.
022c:err:d3dcompiler:D3DCompile2 Shader log:
022c:err:d3dcompiler:D3DCompile2     <anonymous>:44:17: E5005: Function "tex2D" is not defined.
022c:err:d3dcompiler:D3DCompile2
try installing d3dcompiler_47 using winetricks or check if there's a folder called __redist in the games install folder and install those tools using the Run Exe on Prefix option (can be visual c runtimes, directx, things like that)
like-gold
like-goldOP•2y ago
Wait. So turn off game mode and then download the compilers? Just want to make sure there’s “one voice” (lack of better phrase) so I understand what I’m supposed to be doing here.
magic-amber
magic-amber•2y ago
yes, do both, disable gamemode to remove things from the middle you can re-enable game mode later after getting the game working
like-gold
like-goldOP•2y ago
Okay. Game mode is off and before you i got the other advice I got this at launch
No description
like-gold
like-goldOP•2y ago
I’m going to do the compliers now. And then test the game.
like-gold
like-goldOP•2y ago
I’m here. Where do I go again?
No description
magic-amber
magic-amber•2y ago
close that, in the previous dialog there's a search field, type d3dcompiler_47 there and click install, it's simpler than using the GUI
like-gold
like-goldOP•2y ago
I typed it in and clicked install on it. Now what ?
magic-amber
magic-amber•2y ago
you should see output in the log area showing progress isn't that happening? when it's done it should say something like Installed components: d3dcompiler_47
like-gold
like-goldOP•2y ago
Yes. It’s installed. Now what?
magic-amber
magic-amber•2y ago
try launching the game if it doesn't work share a new log
like-gold
like-goldOP•2y ago
like-gold
like-goldOP•2y ago
It looks like it’s working now. I. shared a new log anyway.
magic-amber
magic-amber•2y ago
if it's working the it should be fine
like-gold
like-goldOP•2y ago
How did you know that the compiler was the issue?
magic-amber
magic-amber•2y ago
there was this error: 
022c:fixme:d3dcompiler:D3DCompile2 Ignoring flags 0x1000.
022c:err:d3dcompiler:D3DCompile2 Failed to compile shader, vkd3d result -4.
022c:err:d3dcompiler:D3DCompile2 Shader log:
022c:err:d3dcompiler:D3DCompile2     <anonymous>:44:17: E5005: Function "tex2D" is not defined.
022c:err:d3dcompiler:D3DCompile2 
022c:fixme:d3dcompiler:D3DCompile2 Ignoring flags 0x1000.
022c:err:d3dcompiler:D3DCompile2 Failed to compile shader, vkd3d result -4.
022c:err:d3dcompiler:D3DCompile2 Shader log:
022c:err:d3dcompiler:D3DCompile2     <anonymous>:44:17: E5005: Function "tex2D" is not defined.
022c:err:d3dcompiler:D3DCompile2
and that is a pretty common fix
like-gold
like-goldOP•2y ago
The 022c means get the d3 47 compiler?
magic-amber
magic-amber•2y ago
no, I mean, it says err:d3dcompiler:D3DCompile2 if it didn't work with 47 I was going to suggest 43
like-gold
like-goldOP•2y ago
Should I turn on the game mode thingy that I was told to uncheck earlier?
magic-amber
magic-amber•2y ago
you can turn it on, it should still work fine
like-gold
like-goldOP•2y ago
Alright. One more thing, how do I know that my saves are syncing to gog? The game has cloud saves but how I do know that gog is getting them from heroic?
magic-amber
magic-amber•2y ago
check the game settings > cloud sync (in heroic), you can click the button to download them
like-gold
like-goldOP•2y ago
I see download and upload. What do I need to know about how to use these settings?
magic-amber
magic-amber•2y ago
you want to download the saves you can turn auto sync (heroic should download saves before starting the game and upload them after closing the game)
like-gold
like-goldOP•2y ago
I have to manually upload everything I close the game? Especially from gaming mode? Sounds like work.
magic-amber
magic-amber•2y ago
in some cases you have to check if the path is correct (sometimes it's not infered correctly) you can turn on auto sync, there's a checkbox in that settings screen
like-gold
like-goldOP•2y ago
Oh wait. I read that wrong. Okay. I think this issue that we resolved might be plaguing the sequel as well: Arkham knight. I have to check when I have the time. I’m just guessing. But this game is resolved
magic-amber
magic-amber•2y ago
yeah, it's common that games in the same series have the same issue/fix (not always, but it's common)
like-gold
like-goldOP•2y ago
Thank you. Will there be a way in the next update or so to have this configuration be automatically applied so that newcomers won’t be wondering why such and such game is not launching?
magic-amber
magic-amber•2y ago
that's the idea, it's just not that easy to automate that
like-gold
like-goldOP•2y ago
Fingers crossed. Thank you for your help.

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