24 Replies
sensitive-blue•2y ago
you have to be more specific, what are you doing? what have you tried? don't work how?
fascinating-indigoOP•2y ago
What I mean is that I can't log in to Epic Game on my PlayStation account because I get an error connecting to the server
sensitive-blue•2y ago
can you try with a different authentication method? to understand if the issue happens only with the playstation option or if it happens with any method
fascinating-indigoOP•2y ago
ok, I will reply some other time because I can't do it now
Option steam don't work too
Option ns too
How i fix thys?
sensitive-blue•2y ago
go to settings > logs and share the Heroic and the Legendary/Epic logs here
have you tried with plain email+password authentication?
fascinating-indigoOP•2y ago
I don't see thys
sensitive-blue•2y ago
what part you don't see? settings? logs? heroic's logs? legendary/epic logs?
fascinating-indigoOP•2y ago
Options>there isn't logs
sensitive-blue•2y ago
nothing at all? which heroic version are you using?
fascinating-indigoOP•2y ago
2.11.0
I don't have other
sensitive-blue•2y ago
share a screenshot of the logs screen, there has to be something
fascinating-indigoOP•2y ago
I see
And what do now
sensitive-blue•2y ago
share the screenshot here
fascinating-indigoOP•2y ago

sensitive-blue•2y ago
what about the Heroic logs?
those are probably really long, it's better to upload those instead of a screenshot
it will be impossible to read with a screenshot
fascinating-indigoOP•2y ago

sensitive-blue•2y ago
the log has a lot of information, it doesn't fit in a screenshot, you have to upload the whole log file here, you can click
show log file in folder
and upload the file
you can install discord on your steam deck to do thatfascinating-indigoOP•2y ago
i can't screenshot
upload not wprk
deep-jade•2y ago
change extension to .txt or upload to paste bin
fascinating-indigoOP•2y ago
I do thys in next day i very tired
I don't know how fix thys
fascinating-indigoOP•2y ago
thys is problem
fascinating-indigoOP•2y ago
How fix thys?
sensitive-blue•2y ago
looks like some kind of connectivity issue, try setting google's DNS servers and then try again https://www.thecpuguide.com/gaming/change-dns-settings-steam-deck/
Zul
TCG
How To Change Your DNS Settings On Steam Deck Instantly 2023
Looking to improve your Steam Deck gaming experience? Changing your DNS settings can help with faster game load times and smoother online gameplay.
fascinating-indigoOP•2y ago
Not working
Same error
Discord blok my video