HGL
Heroic Games Launcher•2y ago
like-gold

Loop Hero - Steam Deck Cloud Save Sync Not Working

I am essentially testing the cloud saves for epic games. The force download option appears to work according to the logs but doesn't download any save files to the location on my steam deck.
10 Replies
like-gold
like-goldOP•2y ago
extended-salmon
extended-salmon•2y ago
according to the log it is downloading the save: 
[cli] INFO: Got 1 remote save game(s)
[cli] INFO: Checking "Loop Hero" (f7a0ebb44f93430fb1c4388a395eba96)
[cli] INFO: Overriding save path with "/home/deck/Games/Heroic/Prefixes/default/Loop
Hero/pfx/drive_c/users/steamuser/AppData/Local/Loop_hero"...
[cli] INFO: Cloud save for "Loop Hero" is newer:
[cli] INFO: - Cloud save date: 2023-12-30 19:01:00
[cli] INFO: - Local save date: 2023-12-30 18:01:09
[cli] INFO: Downloading remote savegame...
[Core] INFO: Deleting old save files...
[cli] INFO: Got 1 remote save game(s)
[cli] INFO: Checking "Loop Hero" (f7a0ebb44f93430fb1c4388a395eba96)
[cli] INFO: Overriding save path with "/home/deck/Games/Heroic/Prefixes/default/Loop
Hero/pfx/drive_c/users/steamuser/AppData/Local/Loop_hero"...
[cli] INFO: Cloud save for "Loop Hero" is newer:
[cli] INFO: - Cloud save date: 2023-12-30 19:01:00
[cli] INFO: - Local save date: 2023-12-30 18:01:09
[cli] INFO: Downloading remote savegame...
[Core] INFO: Deleting old save files...
is that path correct? maybe it's not configured correctly
like-gold
like-goldOP•2y ago
So I follow the file path to that folder and there are no files there. Quite new to Linux but it looks like it's emulating the windows location under a folder called pfx
No description
extended-salmon
extended-salmon•2y ago
yes, that's normal, it's called a wine prefix, that has some important windows folders that most windows apps expect pfx means it's a prefix generated by Proton try configuring a different folder in the game's settings > cloud sync, just put some other folder, to see if it downloads the file somewhere else
like-gold
like-goldOP•2y ago
Ah thanks for explaining. I'll try and save it somewhere else now.
like-gold
like-goldOP•2y ago
So it downloads these files
No description
like-gold
like-goldOP•2y ago
No description
like-gold
like-goldOP•2y ago
This is what appears to be saved in the equivalent directory on mac
extended-salmon
extended-salmon•2y ago
hmmmm it looks like those files are not yet uploaded to the cloud for heroic to download them? because it is downloading some of those, so I'm guessing the rest are not there to download
like-gold
like-goldOP•2y ago
Yea seems odd. I've definitely synced on the Mac Going to try and do a game on a windows machine and see if that syncs across Working fine windows to steam deck. Assume there is no compatibility with Mac os even though the file format appears to be the same

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