Can't load Immich with local IP
Hello,
I have had Immich setup and working for a couple of months and love it. Just having an issue loading it in a web browser using the local IP.
It's installed in portainer on a VM with the IP 192.168.1.103, so I'm trying to access it using http://192.168.1.103:2283 in a browser but I get connection timed out.
I have a custom domain through cloudflare which points at nginx proxy manager and I have a proxy host from my source domain immich.example.com to the destination http://192.168.1.103:2283. When I visit immich.example.com I can access Immich in a browser and the app, but can't locally using the IP and port number.
Is there some setting which disables it locally or anything I can try to get this working? Any help appreciated.
1 Reply
:wave: Hey @Bjam,
Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker compose ps docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Checklist
1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: I have read applicable release notes.
3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
4. :ballot_box_with_check: I have reviewed Github for known issues.
5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
7. :ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
If this ticket can be closed you can use the /close command, and re-open it later if needed.