Not able to run GOTG

When trying to run GOTG I get this error: "No suitable D3D12 adapter found. Please check minimum requirements specified on the store page." Attaching thr logs file for this issue in addition to a screenshot of the error message. I went to the folder with the game and tried running it from there (was a part of a fix I found on the internet) and I got the following message: "please make sure that the Epic launcher is installed before starting the game." Attaching a screenshot of the error message. I would appreciate any help with these issues.
14 Replies
unwilling-turquoise
unwilling-turquoise17mo ago
post the game log. this is heroic's log but my guess is you didnt enable vkd3d
foreign-sapphire
foreign-sapphireOP17mo ago
unwilling-turquoise
unwilling-turquoise17mo ago
enable vkd3d it provides dx12 which is required for this game id also turn on esync and fsync i'd disable offline mode oh wait windows haha i can read x_x my guess would be your igpu doesnt support dx12 or you are missing its drivers i'd see if intel has driver updates for you
foreign-sapphire
foreign-sapphireOP17mo ago
I checked to see if I have it using the dxdiag command and it says I do (I don't really understand all these things that well though)
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unwilling-turquoise
unwilling-turquoise17mo ago
id make sure your drivers are updated, but the game might decide that the hardware is too low end to use
foreign-sapphire
foreign-sapphireOP17mo ago
But not having DX12 would explain why Ghostrunner also gives me an error message about requiring DX12 So is there anything I can do?
unwilling-turquoise
unwilling-turquoise17mo ago
i mean the device supports it but it might not support enough features the game needs get a new gpu is basically the only option.. you can try looking online to see if anyone has managed to get your integrated gpu to work with those games but good chance its just not capable enough
foreign-sapphire
foreign-sapphireOP17mo ago
I see. I think I will just run it on a different PC. Thank you so much for your help!
unwilling-turquoise
unwilling-turquoise17mo ago
oh looks like folks have gotten ghost runner to work you can probably launch ghosterunner in dx11 mode
foreign-sapphire
foreign-sapphireOP17mo ago
How can I do that through HGL?
unwilling-turquoise
unwilling-turquoise17mo ago
game settings > advanced > Game Arguments -dx11 i think still, i'd make sure your drivers are updated
foreign-sapphire
foreign-sapphireOP17mo ago
Ok it says I need DirectX runtime I don't know what that means lmao (I'm sorry for the trouble btw)
unwilling-turquoise
unwilling-turquoise17mo ago
generally that should install with the game (or any other game you've installed).. but you can get it from ms granted directx is part of windows generally so you shouldnt really have to do anything special
foreign-sapphire
foreign-sapphireOP17mo ago
I'll try downloading it manually and if it doesn't work I'll call it quits. Thanks again for all your help!

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