All my serverless instances are "initializing" forever

I am trying with my own template (from the tutorial) and trying to spin up a canned template (the Llama) but I just get an endless "Initiailizing" (see image). Can someone help? This is really holding me back.
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25 Replies
justin
justin5mo ago
Try to set the max worker to 2. They will initialize up to 5 workesr for you, but you don't pay for them, only the ones that are active, and they will honor your max worker. See if that ends up fixing it. Sometimes Ive seen this fix this issue.
tmattoneill
tmattoneill5mo ago
Hmmm. Okay. I tired 1, 2, and 3. Just spins on initializing. How long should it take? I’d imagine not more than a minute or two right?
justin
justin5mo ago
Yeah, if you continue to have an issue, take a picture of the template that you used + post your pod ID here The staff is best to help you or maybe you can kill the end point by deleting it and then trying again But I would say that im surprised, that you are having issues rip. Definitely though just provide more info on the template + the endpoint ID and the staffs can also check the logs post-afterwards to see why. But maybe killing the endpoint and trying something else should be ok.
tmattoneill
tmattoneill5mo ago
Yeah, I've removed and reinstalled numerous times. Both canned templates (e.g. the Lllama one) and my own from the tutorial.
tmattoneill
tmattoneill5mo ago
Here's the screenshots
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tmattoneill
tmattoneill5mo ago
FYI it's not a pod, it's serverless
tmattoneill
tmattoneill5mo ago
here's the console from the instance
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ashleyk
ashleyk5mo ago
You are missing a tag for your docker image in the template And its also a bad idea to use the latest tag, be sure to tag your docker image with a version so you can easily deploy new versions when you need to.
tmattoneill
tmattoneill5mo ago
Okay. Good best practices. But I don't think that's what the issue is here. this is just the tutorial docker so the 'latest' shouldn't impact too much here. I did add a tag when I created this. Let me make that edit.
tmattoneill
tmattoneill5mo ago
Where would I put a 'tag' in in the template? I don't see that option:
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tmattoneill
tmattoneill5mo ago
Sorry... here's serverless
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ashleyk
ashleyk5mo ago
Its still not specifying a tag for the docker image container image should specify a tag like :1.0.0
tmattoneill
tmattoneill5mo ago
Where would I do that? I don't see that as an option
ashleyk
ashleyk5mo ago
Its a text box, not an option, set image to tmattoneill......:1.0.1 for example instead of tmattoneill......
tmattoneill
tmattoneill5mo ago
Again, this is helpful best practice. But I have the same issue with the templated ones, too. Here's the Llama one, which has been initiaitalizing for 10+ minutes with no activity. Is it user error? (possible for sure). But I can't get my head around why this isn't working.
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Justin Merrell
Justin Merrell5mo ago
Do you have any requests in the queue?
tmattoneill
tmattoneill5mo ago
I run the request at the bottom; it spins for 2-3 minutes, then says Network Error (trying the Llama Template as a test)
Justin Merrell
Justin Merrell5mo ago
May you provide a screenshot of this?
tmattoneill
tmattoneill5mo ago
Hey guys. So there was an issue of some sort on your end. I've changed nothing in my config but it's working now. started working again yesterday evening GMT. I now have "running" and can use the platform.
JJonahJ
JJonahJ5mo ago
I had the ‘endlessly initializing’ thing last night, working through the tutorial. Turns out I’d forgotten to push the docker image. 👀
jrcastropy
jrcastropy4mo ago
Same here, I've created a new serverless pod and it's still initializing after hours of creating it
ashleyk
ashleyk4mo ago
That could be a problem with your docker image, are your workers throttled or not?
jrcastropy
jrcastropy4mo ago
Right, It was infact a problem with the docker, it turns out the docker image I'm using is not on docker hub. I wish there's a way for me to check the logs in serverless with this kind of issues
ashleyk
ashleyk4mo ago
You can click on a worker and check its logs for these issues.
jrcastropy
jrcastropy4mo ago
Ohh! actually, I was using your docker image, to run exllama2 in runpod.