Fully restarted after "START_PRINT"

Hi, I have a v-core 3.1 300mm with the standard kit configuration (no mods). Recently, something weird happened. I started a print; the probing and both heatings were fine. But after heating to printing temp, RatOS fully restarted without any errors. The print log also shows nothing. I can't figure out what exactly caused the restart. Has anyone encountered similar issues? Many thanks!
12 Replies
blacksmithforlife
upload your klipper log please
TheTik
TheTik10mo ago
MCU overheated?
SeY
SeY10mo ago
Thank you for helping! I’m away from my printer right now. I’ll attempt to regenerate the issue later today Thank you for helping! Both RPi and Octopus are properly cooled, and normally the MCU overheat will show up a notification after restarting but it’s not the case…
SeY
SeY10mo ago
Please find the attached file the klippy log
blacksmithforlife
yeah all I see are a bunch of null characters before the restart. I would ask on the klipper discord what that means as I have never seen that before
SeY
SeY10mo ago
I appreciate your help I couldn't figure out what caused this issue as my minion and another V-core never had this issue I have removed the post at #ratos-support. Sorry for causing a mess. I ran the following manually START_PRINT EXTRUDER_TEMP=205 BED_TEMP=60 The issue remains, 1. [working] heating to bed 60ºC, extruder 150ºC 2. [working] Mesh bed probing 3. [crash and restarted] Heating extruder to 205ºC
miklschmidt
miklschmidt10mo ago
i would assume an electrical problem
TheTik
TheTik10mo ago
Yeah, if you can heat the extruder but not past a certain point, that suggests mechanical/electrical. Check the heater wires for shorts
JaminCollins
JaminCollins10mo ago
and try isolating it, try heating just the extruder alone and see if that triggers it. Aside from that do you have a UPS you can try running the printer behind? Or possibly something like a kill-a-watt that will show you the printer's power draw?
SeY
SeY10mo ago
@miklschmidt @TheTik @Jamin Collins [v-core 3.1 400mm] Thank you guys, I’ll check the wiring today~
SeY
SeY10mo ago
I did this and it shows that everything suddenly dropped at around 5:10. When monitoring the power draw, what should I look for?
No description
JaminCollins
JaminCollins10mo ago
How high the draw gets, if there are any spikes. I'm wondering if the source can handle both the extruder and need heating at the same time. It shouldn't be too bad on a 300mm build, but depends on your circuit. I know a 400mm can come close to a US 15a circuit when everything is active at the same time.
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