Is the PCIe damaged?

My friends pc that shes had trouble with since she got it, it crashes everytime it’s under load is my guess and we think it’s cause she only has one stick of 16gb memory but then she sent me this photo of her pcie slot. Pc is pre built also.
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36 Replies
DiamondRyce
DiamondRyce2y ago
That is a damaged pcie slot its out of the slot Looks like crushed pins on the right Assuming thats the top most slot of the motherboard
CrispyJ0E
CrispyJ0EOP2y ago
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CrispyJ0E
CrispyJ0EOP2y ago
It’s a vertical adapter mount luckily
DiamondRyce
DiamondRyce2y ago
Is that adapter required
CrispyJ0E
CrispyJ0EOP2y ago
No, I assume it’s removable
CrispyJ0E
CrispyJ0EOP2y ago
Here’s a further out shot
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CrispyJ0E
CrispyJ0EOP2y ago
My friend wants to know if the damaged pcie port would cause the freezing she’s been experiencing
DiamondRyce
DiamondRyce2y ago
It potentially would assuming it won't fit normally
CrispyJ0E
CrispyJ0EOP2y ago
I mean it usually freezes when it goes under load, like from launching a game.
DiamondRyce
DiamondRyce2y ago
Then yes Should try without it
CrispyJ0E
CrispyJ0EOP2y ago
Well her case doesn’t allow for horizontal mounting
AMD(rare) User
Why not? I see plenty of pcie slots
CrispyJ0E
CrispyJ0EOP2y ago
No description
DiamondRyce
DiamondRyce2y ago
Not even for testing purposes
CrispyJ0E
CrispyJ0EOP2y ago
The horizontal slots are too short
AMD(rare) User
What case is it?
CrispyJ0E
CrispyJ0EOP2y ago
I would but my friend is skeptical about doing anything on the inside (even tho her mom already broke one of the pins on the pcie by poking it)
DiamondRyce
DiamondRyce2y ago
That is a very dumb design. Lol Welp
AMD(rare) User
Sounds like time for a new riser cable
DiamondRyce
DiamondRyce2y ago
The only way then is to replace riser cable ^
CrispyJ0E
CrispyJ0EOP2y ago
Yeah I figured that much I was stumped why it was freezing until she showed me that photo I thought I’d ask here for a second opinion
AMD(rare) User
What's the pcie connection on the actual gpu look like?
CrispyJ0E
CrispyJ0EOP2y ago
But it terms of testing by plugging the gpu directly into the mobo, how would she secure the gpu? That connection looks intact
DiamondRyce
DiamondRyce2y ago
Got legos anywhere? Start building a small wall up to the height of the gpu
CrispyJ0E
CrispyJ0EOP2y ago
I do but I don’t think she does 😂
DiamondRyce
DiamondRyce2y ago
Lay the case down on it side and have the gpu up
AMD(rare) User
The display connections probably won't fit in the slots properly with those stupid short slots I'd say have her order a new riser cable and go touch grass for a few days or game on console or something
CrispyJ0E
CrispyJ0EOP2y ago
I couldn’t tell ya but the pc is a cyber power i believe
AMD(rare) User
It's the hyte case
CrispyJ0E
CrispyJ0EOP2y ago
Well she’s majorly console but me and are other friend begged and convinced her to switch side
DiamondRyce
DiamondRyce2y ago
You can fit the gpu horizontally
AMD(rare) User
That was a knock on that one because you cannot mount gpu horizontal at all
DiamondRyce
DiamondRyce2y ago
Just have to hold it or put the case on the side. No screw's etc Open end test bed in a sense
CrispyJ0E
CrispyJ0EOP2y ago
I’ll tell her but I doubt she’ll do it lol
DiamondRyce
DiamondRyce2y ago
The mom didn't pushed the pins on purpose right? Or you yourself don't have a pcie riser to lend
CrispyJ0E
CrispyJ0EOP2y ago
I don’t think she did it on purpose and no I don’t, she lives in another state from me

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