SSL for saas - Certificate validation _acme-challenge TXT value keeps changing - custom hostname
What is the domain name?
custom domain:_cny2024_tm_com_my
cf zone: tmcny2024_com
note: replaced dot with underscore for domains cause community did not allow posting more than 4 “links”
Have you searched for an answer?
yes: found this article that led to adding CAA record with value: pki_goog
However, problem still persists, and new value for TXT _acme-challenge_cny2024_tm_com_my is refreshed with a different value.
Please share your search results url:
community_cloudflare_com/t/after-setting-custom-hostnames-and-the-client-sets-the-certificate-validation-txt-value-in-dns-the-certificate-validation-txt-value-is-changed/502021/15
When you tested your domain, what were the results?
CAA record for tm_com_my includes pki_goog
TXT record for _cf-custom-hostname_cny2024_tm_com_my is correct and accepted
TXT record for _acme-challenge_cny2024_tm_com_my is per previous value (the value provided by SSL for SAAS has changed up to 4 times now.
Describe the issue you are having:
certificate validation _acme-challenge TXT record value keeps changing.
What error message or number are you receiving?
“Pending validation”
What steps have you taken to resolve the issue?
added TXT _cf-custom-hostname_cny2024_tm_com_my successfully
added TXT _acme-challenge_cny2024_tm_com_my successfully
added CAA value pki_goog to tm_com_my successfully
Was the site working with SSL prior to adding it to Cloudflare?
N/A
What are the steps to reproduce the error:
created custom hostname first in the custom hostname dashboard
added TXT validation records
added CAA record
Have you tried from another browser and/or incognito mode?
N/A
Please attach a screenshot of the error:
https://global.discourse-cdn.com/cloudflare/original/3X/7/0/70871a2d2a7e90d967377ead5351dc4dceb60692.jpeg
custom domain:_cny2024_tm_com_my
cf zone: tmcny2024_com
note: replaced dot with underscore for domains cause community did not allow posting more than 4 “links”
Have you searched for an answer?
yes: found this article that led to adding CAA record with value: pki_goog
However, problem still persists, and new value for TXT _acme-challenge_cny2024_tm_com_my is refreshed with a different value.
Please share your search results url:
community_cloudflare_com/t/after-setting-custom-hostnames-and-the-client-sets-the-certificate-validation-txt-value-in-dns-the-certificate-validation-txt-value-is-changed/502021/15
When you tested your domain, what were the results?
CAA record for tm_com_my includes pki_goog
TXT record for _cf-custom-hostname_cny2024_tm_com_my is correct and accepted
TXT record for _acme-challenge_cny2024_tm_com_my is per previous value (the value provided by SSL for SAAS has changed up to 4 times now.
Describe the issue you are having:
certificate validation _acme-challenge TXT record value keeps changing.
What error message or number are you receiving?
“Pending validation”
What steps have you taken to resolve the issue?
added TXT _cf-custom-hostname_cny2024_tm_com_my successfully
added TXT _acme-challenge_cny2024_tm_com_my successfully
added CAA value pki_goog to tm_com_my successfully
Was the site working with SSL prior to adding it to Cloudflare?
N/A
What are the steps to reproduce the error:
created custom hostname first in the custom hostname dashboard
added TXT validation records
added CAA record
Have you tried from another browser and/or incognito mode?
N/A
Please attach a screenshot of the error:
https://global.discourse-cdn.com/cloudflare/original/3X/7/0/70871a2d2a7e90d967377ead5351dc4dceb60692.jpeg
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