NeonN
Neon2y ago
5 replies
faint-white

CONNECT_TIMEOUT Issue

Hello all, had an issue with a sporadic CONNECT_TIMEOUT across many services connecting to the same DB for about a 5min span a few nights ago. This seems to have happened again for less than a minute last night. Wanted to see if there's any way to debug this kind of issue?

My DB doesn't auto-sleep, and there's no indication anywhere on my dashboard that there was an outage. Oh, also I'm using the provided pooler/pgbouncer URL.

I have multiple services running in various locations that all had their DB connections timeout at the same time-- this is what gives me confidence that the issue was with Neon.
Was this page helpful?