P
PieCreeper•106d ago
Check Task Manager. Is your CPU, memory, or anything else high when you play?
F
Fady•106d ago
Will check and report back when I go in a game
@PieCreeper
I just installed msi afterburner but I won't be able to point at the issue exactly
P
PieCreeper•106d ago
Okay.
F
Fady•106d ago
do you mind if we go vc and I open share screen so you can help me figure it out
O
OsWaynZz•106d ago
the crash started after msi no ?
F
Fady•106d ago
i havent tried yet but i'm following a video that's telling me which settings to turn on
LP
Linh Phạm•106d ago
Disable afterburner
P
PieCreeper•106d ago
I'm not on my PC right now. We can in a bit.
LP
Linh Phạm•106d ago
Or set it to balance
F
Fady•106d ago
i installed rivatuner
LP
Linh Phạm•106d ago
Lol
Disable it
F
Fady•106d ago
and after that?
where is that
O
OsWaynZz•106d ago
not what i asked
LP
Linh Phạm•106d ago
Did your game return System error?
O
OsWaynZz•106d ago
@한소희 i let you help him goodluck
F
Fady•106d ago
i havent opened the game yet
i just installed it
LP
Linh Phạm•106d ago
Like this?
F
Fady•106d ago
this happened today too
LP
Linh Phạm•106d ago
Ah yes
F
Fady•106d ago
but that was before i installed the afterburner
LP
Linh Phạm•106d ago
Is your computer laptop
F
Fady•106d ago
but this only happened once though
O
OsWaynZz•106d ago
ok often ?
F
Fady•106d ago
wdym
no desktop
O
OsWaynZz•106d ago
the crash happen often ?
F
Fady•106d ago
the system error happened once
the crashes happened often
LP
Linh Phạm•106d ago
Try disable both afterburner + rivaturner
F
Fady•106d ago
and when i reconnected to the game it wont last a minute and it would crash again
LP
Linh Phạm•106d ago
Should work
F
Fady•106d ago
i didnt have them installed when it happened
O
OsWaynZz•106d ago
what is your config
ram
cpu
gpu
LP
Linh Phạm•106d ago
Just do it and turn on your game
F
Fady•106d ago
like ingame or what
i dont quite understand ur question
LP
Linh Phạm•106d ago
Also ^
F
Fady•106d ago
got 16gb
ryzen 5 3400g
gtx 1660 super
okay I have the apps off
O
OsWaynZz•106d ago
open task manager when you launch the game and screen this
LP
Linh Phạm•106d ago
Is ur issue resolved
F
Fady•106d ago
F
Fady•106d ago
my issue isnt with game loading
its with crashing out of nowhere
so I cant know if it's resolved or not until I play like 10 games and it doesnt crash at all
LP
Linh Phạm•106d ago
Yeah
F
Fady•106d ago
@OsWaynZz
P
PieCreeper•106d ago
Do you know of anything that triggers the crash? For a lot of people, it is tabbing out.
F
Fady•106d ago
not at all
happens in the most random times
i even tried not tabbing out at all after opening the game and it still happens
even tried closing all apps, even discord, and it still happened
not to mention that I play on low settings
O
OsWaynZz•106d ago
Let it run for 20 min and launch a game screen it mid game
Since how much time you got your pc, when you clean it last time and when did you change the thermal paste
F
Fady•106d ago
leave it in the lobby for 20min you mean?
PC in 2020 I believe. Last time cleaned and changed thermal paste was last year
it just crashed
i had just loaded into a deathmatch game
only like 5-6 players were in
i was jumping around
and it crashed
last i saw cpu was on 46% and everything else was normal
it just closed the game out of nowhere
LP
Linh Phạm•106d ago
Just play like normal and come back here
F
Fady•106d ago
read my last message
LP
Linh Phạm•106d ago
Oh i see
Send me your dxdiag screenshot
Windows + R -> dxdiag
O
OsWaynZz•106d ago
Okay, probably from vanguard then, you have to put, valorant, riot client and vanguard in admin
F
Fady•106d ago
already in admin
which part of it
O
OsWaynZz•106d ago
@Fady than you should make a ticket on riot website
F
Fady•106d ago
tried already
no help from them
LP
Linh Phạm•106d ago
System and Display (and also Render if you have)
F
Fady•106d ago
its not showing any text in System idk why
F
Fady•106d ago
LP
Linh Phạm•106d ago
Lol how
F
Fady•106d ago
idk
first time it does that
O
OsWaynZz•106d ago
What did they say ?
LP
Linh Phạm•106d ago
Are you using a modified/ghost windows
F
Fady•106d ago
not at all
sec ill try to find the ticket
O
OsWaynZz•106d ago
Because if they cant help you, they no one can
P
PieCreeper•106d ago
I have a few ideas. Imma wait until I'm on PC so I can show what I'm talking about better though.
F
Fady•106d ago
here is display
LP
Linh Phạm•106d ago
Re-run your dxdiag and show me your System
F
Fady•106d ago
like close it and open it?
F
Fady•106d ago
LP
Linh Phạm•106d ago
Hm
F
Fady•106d ago
@OsWaynZzmaking a new ticket
LP
Linh Phạm•106d ago
Maybe try installing Windows Update
F
Fady•106d ago
cant find any logs for the old one
already did that before and it didnt change anything
i dont want to go into the hassle of doing another new windows and having to re-setup everything again
did it like close to 2-3 months ago
LP
Linh Phạm•106d ago
<:Iso_Sip:1165484868570980452>
F
Fady•106d ago
you mean install win11?
LP
Linh Phạm•106d ago
No
F
Fady•106d ago
i already do windows updates all the time
LP
Linh Phạm•106d ago
Install newest build of Windows 10
And driver
F
Fady•106d ago
ahh then this ^^
LP
Linh Phạm•106d ago
Also optional update
F
Fady•106d ago
..
F
Fady•106d ago
I did all of these from the website
F
Fady•106d ago
ill try again and if it crashes, ill open a ticket like @OsWaynZz said
crashed after these too
@OsWaynZz thanks for the suggestion
im optimistic about this ticket
P
PieCreeper•106d ago
@Fady One thing I did to stop the game from crashing is disabling fullscreen optimizations.
F
Fady•106d ago
Tried that and still crashed@PieCreeper
Tbh Im waiting for an answer to the ticket
This is my last hope
P
PieCreeper•106d ago
I also did this.
F
Fady•106d ago
already off for me
F
Fady•101d ago
even support couldnt help me
last thing I did rn they told me to delete and reinstall the game all in one drive
and I wont be able to do that for another 2 weeks maybe
:/
LP
Linh Phạm•97d ago
clean install of windows from microsoft
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