Mailchimp can't verify CNAME records.

Mailchimp is unable to verify CNAME records. They have succesfully propogated and I can look them up elsewhere. I don't believe they are being flattened. Mailchimp also are unable to explain why they can't verify the records. The CNAMES in question are: k2._domainkey.aask.us k3._domainkey.aask.us
5 Replies
Chaika
Chaika4mo ago
Those don't look right. There's no TXT record at dkim{2, 3}.mcvs.net I would double check what mailchimp wants you to use Their own guide says
Next to your domain, click View DKIM settings. A modal will appear with instructions for setting up DKIM on your DNS provider. Add two new CNAME records with the names mte1._domainkey.example.com and mte2._domainkey.example.com (replace example.com with the domain you’re setting up). The value for the record should first CNAME should be dkim1.mandrillapp.com, and the value for the second record should be dkim2.mandrillapp.com.
https://mailchimp.com/developer/transactional/docs/authentication-delivery/ Not sure if that varies though
redysalted
redysalted4mo ago
@Chaika Appreciate the reply. That's not the records that they have given us to add. I have attached them below:
No description
Chaika
Chaika4mo ago
You misspelled the cname targets when you made the records k3._domainkey.aask.us. 60 IN CNAME dkim3.mcvs.net. it's mcsv, but you put mcvs
redysalted
redysalted4mo ago
wow thank you so much. Both myself and Mailchimp support somehow missed that typo... I feel slightly stupid now but thank you so much for your time! @Chaika
Chaika
Chaika4mo ago
lol no worries it's an easy mistake to make on entering, looks like they're starting to resolve right now, mailchimp should pick that up properly in a bit