Heroic Games Launcher•16mo ago

newest heroic version wont launch installers

can somebody please confirm so i can make a bug report. on the newest heroic (2.12.0 and 2.12.1) if u go library -> add game -> run installer first or if u go (an existing prefix) -> config -> run exe on prefix it 'updates the wine prefix' and either gets stuck during update or completes update and fails to actually launch the selected .exe afterwards this was not happening in the previous version of heroic they updated the UI for the installer on this version and it doesnt look tight anymore (the text is now printing vertically)

25 Replies

deep-jadeOP•16mo ago

and in so doing i think they messed up more than just the spacing

stormy-gold•16mo ago

could you share the Heroic log?

deep-jadeOP•16mo ago

(13:22:37) DEBUG:   [Backend]:          Running Wine command: wineboot --init
(13:22:40) INFO:    [DXVKInstaller]:    installing dxvk on... /mnt/games/Heroic/Baldurs Gate 3
(13:22:40) INFO:    [DXVKInstaller]:    dxvk already installed!
(13:22:40) INFO:    [DXVKInstaller]:    installing vkd3d on... /mnt/games/Heroic/Baldurs Gate 3
(13:22:40) INFO:    [DXVKInstaller]:    vkd3d already installed!
(13:22:40) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-25
(13:22:40) DEBUG:   [Backend]:          Running Wine command: /mnt/lavode/Images/Baldurs Gate/Baldurs.Gate.3.GOG-InsaneRamZes/DLC/setup_baldurs_gate_3_-_digital_deluxe_edition_content_release_-_v4.1.1.3748643_-_patch_patch3_hotfix2__(64bit)_(67888).exe
(14:48:40) DEBUG:   [Backend]:          Unable to load Steam Libraries, libraryfolders.vdf not found
(14:48:57) ERROR:   [Frontend]:         Error: timeout of 3500ms exceeded

(13:22:37) DEBUG:   [Backend]:          Running Wine command: wineboot --init
(13:22:40) INFO:    [DXVKInstaller]:    installing dxvk on... /mnt/games/Heroic/Baldurs Gate 3
(13:22:40) INFO:    [DXVKInstaller]:    dxvk already installed!
(13:22:40) INFO:    [DXVKInstaller]:    installing vkd3d on... /mnt/games/Heroic/Baldurs Gate 3
(13:22:40) INFO:    [DXVKInstaller]:    vkd3d already installed!
(13:22:40) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-25
(13:22:40) DEBUG:   [Backend]:          Running Wine command: /mnt/lavode/Images/Baldurs Gate/Baldurs.Gate.3.GOG-InsaneRamZes/DLC/setup_baldurs_gate_3_-_digital_deluxe_edition_content_release_-_v4.1.1.3748643_-_patch_patch3_hotfix2__(64bit)_(67888).exe
(14:48:40) DEBUG:   [Backend]:          Unable to load Steam Libraries, libraryfolders.vdf not found
(14:48:57) ERROR:   [Frontend]:         Error: timeout of 3500ms exceeded

here is the log for trying to use (existing prefix) -> config -> run exe on prefix

(13:12:47) INFO:    [Backend]:          Writing config for a3H51EigT63QMxan4G7y9B
(13:12:47) INFO:    [Backend]:          Changed config: wineVersion from {"bin":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-25/bin/wine","name":"Wine - Wine-GE-Proton8-25","type":"wine","lib":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-25/lib64","lib32":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-25/lib","wineserver":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-25/bin/wineserver"} to {"bin":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wine","name":"Wine - Wine-GE-Proton8-26","type":"wine","lib":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib64","lib32":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib","wineserver":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wineserver"}
(13:12:47) INFO:    [Backend]:          Changed config: winePrefix from /home/borgrel/Games/Heroic/Prefixes/default to /mnt/games/Heroic/XCOM 2
(13:12:47) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(13:12:47) DEBUG:   [Backend]:          Running Wine command: /mnt/lavode/Images/XCOM 2 GOG/setup_xcom_2_374751_(64bit)_(35526).exe
(13:22:05) DEBUG:   [Backend]:          Unable to load Steam Libraries, libraryfolders.vdf not found
(13:22:37) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-25
(13:22:37) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-25
(13:22:37) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-25
(13:22:37) DEBUG:   [Backend]:          Running Wine command: wineboot --init
(13:22:40) INFO:    [DXVKInstaller]:    installing dxvk on... /mnt/games/Heroic/Baldurs Gate 3
(13:22:40) INFO:    [DXVKInstaller]:    dxvk already installed!
(13:22:40) INFO:    [DXVKInstaller]:    installing vkd3d on... /mnt/games/Heroic/Baldurs Gate 3

(13:12:47) INFO:    [Backend]:          Writing config for a3H51EigT63QMxan4G7y9B
(13:12:47) INFO:    [Backend]:          Changed config: wineVersion from {"bin":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-25/bin/wine","name":"Wine - Wine-GE-Proton8-25","type":"wine","lib":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-25/lib64","lib32":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-25/lib","wineserver":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-25/bin/wineserver"} to {"bin":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wine","name":"Wine - Wine-GE-Proton8-26","type":"wine","lib":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib64","lib32":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib","wineserver":"/home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wineserver"}
(13:12:47) INFO:    [Backend]:          Changed config: winePrefix from /home/borgrel/Games/Heroic/Prefixes/default to /mnt/games/Heroic/XCOM 2
(13:12:47) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(13:12:47) DEBUG:   [Backend]:          Running Wine command: /mnt/lavode/Images/XCOM 2 GOG/setup_xcom_2_374751_(64bit)_(35526).exe
(13:22:05) DEBUG:   [Backend]:          Unable to load Steam Libraries, libraryfolders.vdf not found
(13:22:37) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-25
(13:22:37) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-25
(13:22:37) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-25
(13:22:37) DEBUG:   [Backend]:          Running Wine command: wineboot --init
(13:22:40) INFO:    [DXVKInstaller]:    installing dxvk on... /mnt/games/Heroic/Baldurs Gate 3
(13:22:40) INFO:    [DXVKInstaller]:    dxvk already installed!
(13:22:40) INFO:    [DXVKInstaller]:    installing vkd3d on... /mnt/games/Heroic/Baldurs Gate 3

(13:22:40) INFO:    [DXVKInstaller]:    vkd3d already installed!
(13:22:40) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-25
(13:22:40) DEBUG:   [Backend]:          Running Wine command: /mnt/lavode/Images/Baldurs Gate/Baldurs.Gate.3.GOG-InsaneRamZes/DLC/setup_baldurs_gate_3_-_digital_deluxe_edition_content_release_-_v4.1.1.3748643_-_patch_patch3_hotfix2__(64bit)_(67888).exe
(14:48:40) DEBUG:   [Backend]:          Unable to load Steam Libraries, libraryfolders.vdf not found
(14:48:57) ERROR:   [Frontend]:         Error: timeout of 3500ms exceeded

(13:22:40) INFO:    [DXVKInstaller]:    vkd3d already installed!
(13:22:40) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-25
(13:22:40) DEBUG:   [Backend]:          Running Wine command: /mnt/lavode/Images/Baldurs Gate/Baldurs.Gate.3.GOG-InsaneRamZes/DLC/setup_baldurs_gate_3_-_digital_deluxe_edition_content_release_-_v4.1.1.3748643_-_patch_patch3_hotfix2__(64bit)_(67888).exe
(14:48:40) DEBUG:   [Backend]:          Unable to load Steam Libraries, libraryfolders.vdf not found
(14:48:57) ERROR:   [Frontend]:         Error: timeout of 3500ms exceeded

here is the log for trying to install a new prefix

stormy-gold•16mo ago

(13:12:47) DEBUG: [Backend]: Running Wine command: /mnt/lavode/Images/XCOM 2 GOG/setup_xcom_2374751(64bit)_(35526).exe

well it certainly called wine

deep-jadeOP•16mo ago

yeah, and then it times out without the exe actually doing anything for some reason for multiple .exes for multiple wine versions

stormy-gold•16mo ago

make sure there are no wine processes running on your system

deep-jadeOP•16mo ago

ps "wine" ? what keyword do i use for wine processes?

stormy-gold•16mo ago

for sure wine, wineserver and maybe wineboot

deep-jadeOP•16mo ago

borgrel@coffeehouse:~$ ps aux | grep "wine"
borgrel     9884  0.1  0.1  23848 22708 ?        Ss   13:08   0:10 /home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wineserver
borgrel     9891  0.0  0.2 2231168 33336 ?       Ssl  13:08   0:05 C:\windows\system32\winedevice.exe
borgrel     9980  0.1  0.2 2777828 41444 ?       Ssl  13:08   0:12 C:\windows\system32\winedevice.exe
borgrel    10257  0.0  0.1  19192 18160 ?        Ss   13:22   0:06 /home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-25/bin/wineserver
borgrel    10264  0.0  0.1 2231228 28604 ?       Ssl  13:22   0:05 C:\windows\system32\winedevice.exe
borgrel    10274  0.1  0.2 2775768 38720 ?       Ssl  13:22   0:10 C:\windows\system32\winedevice.exe
borgrel    11350  0.1  0.2 2710304 38844 ?       Ssl  14:51   0:02 C:\windows\system32\winedevice.exe
borgrel    11408  0.0  0.0 1889388 11520 ?       Ssl  14:51   0:00 C:\windows\system32\winedevice.exe
borgrel    12721  0.0  0.0   9044  2564 pts/0    S+   15:19   0:00 grep --color=auto wine

borgrel@coffeehouse:~$ ps aux | grep "wine"
borgrel     9884  0.1  0.1  23848 22708 ?        Ss   13:08   0:10 /home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wineserver
borgrel     9891  0.0  0.2 2231168 33336 ?       Ssl  13:08   0:05 C:\windows\system32\winedevice.exe
borgrel     9980  0.1  0.2 2777828 41444 ?       Ssl  13:08   0:12 C:\windows\system32\winedevice.exe
borgrel    10257  0.0  0.1  19192 18160 ?        Ss   13:22   0:06 /home/borgrel/.config/heroic/tools/wine/Wine-GE-Proton8-25/bin/wineserver
borgrel    10264  0.0  0.1 2231228 28604 ?       Ssl  13:22   0:05 C:\windows\system32\winedevice.exe
borgrel    10274  0.1  0.2 2775768 38720 ?       Ssl  13:22   0:10 C:\windows\system32\winedevice.exe
borgrel    11350  0.1  0.2 2710304 38844 ?       Ssl  14:51   0:02 C:\windows\system32\winedevice.exe
borgrel    11408  0.0  0.0 1889388 11520 ?       Ssl  14:51   0:00 C:\windows\system32\winedevice.exe
borgrel    12721  0.0  0.0   9044  2564 pts/0    S+   15:19   0:00 grep --color=auto wine

stormy-gold•16mo ago

yeah, there are 2 hanging wineservers

deep-jadeOP•16mo ago

pkill?

stormy-gold•16mo ago

indeed, you can also use htop but whatever

deep-jadeOP•16mo ago

htop? hm, thats a cool utility the wineservers r killed the winedevices wont die

wise-white•16mo ago

ime if wine is in that state, rebooting is the only way i've noticed too sometimes steam can hang these processes in the similar way ime

environmental-rose•16mo ago

rebooting is eziest but killing always works

wise-white•16mo ago

ime killing creates a zombie process you cant get rid of the only way was a reboot

environmental-rose•16mo ago

just kill the zombie process too

wise-white•16mo ago

you cant get rid of

environmental-rose•16mo ago

SIGKILL is not catchable it has to die

wise-white•16mo ago

doesnt work

environmental-rose•16mo ago

idk kernel bug or ur doing it wrong lol

wise-white•16mo ago

sigkill doesnt usually do anything not sure you cna really not do it right haha

environmental-rose•16mo ago

sigkill always does something have to make kill command use SIGKILL because it's too good at its job kill -9 otherwise it uses some other signal that isin't as strong

wise-white•16mo ago

yep yep anyway reboot is probably the best bet

environmental-rose•16mo ago

yea

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