@Lukas Krivka Hi. Sorry to post this in
@Lukas Krivka Hi. Sorry to post this in this channel, but my account was disabled for some reason, and I haven't heard back from support in a couple of days. Was wondering if I could get some info through another channel.
5 Replies
Hi @arjuna, are you talking about Apify Platform account? Can you send me the email address of the account into private message, so we may investigate?
wise-white•16mo ago
Hey @arjuna. We have unblocked your account.
Our system automatically block domains and users with many potential spam requests. It sometimes blocks wrong account as well.
If this happens in future, I recommend you to reach out to [email protected]
Thanks.
extended-salmon•16mo ago
Hi, @Saurav Jain Thanks. I did reach out to support last week, but they didn't get back to me, so I thought to try here.
wise-white•16mo ago
Unfortunately, there are a lot of requests, so sometimes it takes time. 🙂
@arjuna I also advise you to use a non-disposable email address maybe company email, gmail, etc to not be in risk of getting blocked again.
extended-salmon•16mo ago
That makes sense. Will do.