17 Replies
ive tried for 3 days and I still get the same error
Which login method are you using, @bozo? Also, did you try to contact the in-game customer service?
email
Did you try to contact the in-game customer service? Were they able to resolve your issue?
none of the options help my case
that?
Hello! This problem can be solved in multiple ways. I will give you three solutions. Please follow the steps for the first solution. If the problem is not fixed, move on to the second solution. If the problem remains unsolved, try the third solution.
1
* Make sure your network environment is in a stable stage.
* Try switching your network to (4G or Wi-Fi), and make sure you are in a stable signal area.
* Free up some storage on your device.
* Try to perform a routine repair of the game from login menu and restart your device.
2
* Try to reset your password and try to log in again.
3
* Try to change your DNS settings. Refer to #faq sub point 4.3 for further instructions in this regard.
If you need further assistance, please don't hesitate to use the #questions channel.
yasser sent me that
none of it worked
Choose the "Email Login Issue" option from there.
i did but it doesn't come up w anything useful
What does it show?
my password isnt the issue
i dont think its been logged into as i don't share the account details with anyone
i dont get that error i get a different error
what should i do then
i tried downloading on a new device still same issue
i can log into my 2 other bot accounts
but not my main
Try to change your password one time and try to log into your account again. Also, please do not circumvent inappropriate language filters, @bozo.
what you mean inappropriate language filters
never get verifiation code
We have an inappropriate language filter in use in the server. Discord's AutoMod will catch messages that contain blacklisted words and prevent them from being sent. Changing or removing a letter of a blacklisted word to be able to send it in a message is a way to circumvent our inappropriate language filters and is something server members should refrain from doing.
Please try to perform a routine repair of the game from the login menu and try again. If that does not help, please try to change your DNS settings by referring to the instructions provided in #faq sub point 4.3.
If the issue still persists after completing the instructions above, please reach out to the in-game customer service for further assistance.
oh i didn't know sorry
i did all that already
none of this worked
its an issue with this specific account
because i can log into other of my bot accounts
also not tryna be rude or anything but have u not read the msgs above cuz i litterally have said that ive tried the following steps and sent the long msg
the instructions that you gave me were already given to me and it didnt work
anything else i can do?
cuz i have rp this szn and i need to max it or i cant get next season rp
Please contact the customer service for further assistance, @bozo. Refer to subpoint 5.4 in #faq for further information.