Riot account causing game to crash
My girlfriend has been having an issue with her account for the past few weeks. When it started having issues on her end it displayed the following warning attached. We did all the following steps:
- Repair the game
- uninstalled Valo, Riot client, & Vanguard
- attempted bios repairs
None of the attempts worked
We ended up thinking that this was due to something corrupted on her PC.
That is until yesterday, with the new duos bundle being released she was hyped to get it. She allowed me to sign into her riot account from my PC to purchase it. Then my system began having the same issue. I found it odd since not even 5mins before I switched the account my game was running normally. I signed out of her account and back to mine, and the game ran normally. Resigned into her acvount, and yet again the game crashes with the same message.
One thing that bothers me is that this issue has been seen to be mainly an issue amongst windows11 users. Even though both our systems have been always running on windows10. Neither of us have upgraded to the new windows.
Last thing I should note. This issue causes the game to launch at a high resolution that it over extends into my second display. Forcing the game into windowed mode with alt+Enter command allows me to get to the setting to change the resolution. Yet, the game would still crash after 1-2mins of it running.
- Repair the game
- uninstalled Valo, Riot client, & Vanguard
- attempted bios repairs
None of the attempts worked
We ended up thinking that this was due to something corrupted on her PC.
That is until yesterday, with the new duos bundle being released she was hyped to get it. She allowed me to sign into her riot account from my PC to purchase it. Then my system began having the same issue. I found it odd since not even 5mins before I switched the account my game was running normally. I signed out of her account and back to mine, and the game ran normally. Resigned into her acvount, and yet again the game crashes with the same message.
One thing that bothers me is that this issue has been seen to be mainly an issue amongst windows11 users. Even though both our systems have been always running on windows10. Neither of us have upgraded to the new windows.
Last thing I should note. This issue causes the game to launch at a high resolution that it over extends into my second display. Forcing the game into windowed mode with alt+Enter command allows me to get to the setting to change the resolution. Yet, the game would still crash after 1-2mins of it running.
