V
VALORANT4mo ago
Gibbs

Getting false AFK penalties.

I will end up joining a game and in the agent picking screen the game will freeze. I can still hear other people and they can hear me but everything is frozen and stuck on the agent picking screen. Please help it’s like every other game this happens and I can provide proof if needed.
42 Replies
Saucywan
Saucywan4mo ago
Please press win + r. Then, enter msinfo32. Then, send a photo of the app that opens
Gibbs
Gibbs4mo ago
Not sure this is what you’re looking for but it’s what it opened when running that prompt.
No description
Saucywan
Saucywan4mo ago
Your running valorant?
Gibbs
Gibbs4mo ago
Yes
Saucywan
Saucywan4mo ago
Hm Can you send a video of what you mean / or explain a little bit more Also does this only happen in real matches?
Gibbs
Gibbs4mo ago
I can yes but I’ll need to wait for the hour and a half cooldown to get into a match I’ve only ever done real matches I’m very low level New to the game
Saucywan
Saucywan4mo ago
Join the shooting range
Gibbs
Gibbs4mo ago
It seems to only happen in public matches yes
Saucywan
Saucywan4mo ago
Are you having any network problems Like lagging out, having high ping
Gibbs
Gibbs4mo ago
I average around 30 ping and my game runs very smoothly I don’t think so
Saucywan
Saucywan4mo ago
Try joining a death match instead
Arii
Arii4mo ago
Try joining a less than optimal custom game if you’re banned from every game mode Like 50-60 ping one
Gibbs
Gibbs4mo ago
Should I record? Again this glitch is very random for me
Saucywan
Saucywan4mo ago
If you can
Gibbs
Gibbs4mo ago
Alright
Arii
Arii4mo ago
Use a clipping software Less hassle for you
Gibbs
Gibbs4mo ago
Can you send me a link?
Arii
Arii4mo ago
@Saucywan can you get him like medal or something? I’m on phone so it takes a while
Gibbs
Gibbs4mo ago
All good take your time 👍
Saucywan
Saucywan4mo ago
You could also just use your phone
Diet Pepsi
Diet Pepsi4mo ago
wait is your game installed on an ssd or hdd
Gibbs
Gibbs4mo ago
hdd
Diet Pepsi
Diet Pepsi4mo ago
that might be why your game is slow
Gibbs
Gibbs4mo ago
it’s not just slow it freezes entirely even though I can hear the game surroundings and my teammates My game runs well otherwise when the glitch doesn’t occur Thanks 🙏
Arii
Arii4mo ago
When it happens, check task manager and see if anything is out of the ordinary as well
Gibbs
Gibbs4mo ago
Not sure what to look for I’m not very good with computers but I’ll try I have to do this instead What does less than optimal custom game mean? Just regular? I’m trying it just regular for now
Arii
Arii4mo ago
I meant it as in starting a custom game on a server worse than your normal 30 ping To see if it enhances the issue or not Basically any extremely high percentage is bad And even a decently high disk usage can mean problems
Gibbs
Gibbs4mo ago
On a server worse than my usual ping? How would I do that Alright I’ll look out for it if it occurs again
Arii
Arii4mo ago
after selecting custom game you can hover over a button to choose the server you play on its the same for everything else as well
Gibbs
Gibbs4mo ago
K I’ve got it at around 60 It’s not doing anything in custom games I’ve tried going into it 5 times No sign of the glitch
Diet Pepsi
Diet Pepsi4mo ago
try a deathmatch you can leave it with no penalty and also if you have an ssd you should install valorant there instead
Gibbs
Gibbs4mo ago
banned from all matchmaking for the next 30 minutes ill try soon
Diet Pepsi
Diet Pepsi4mo ago
damn
Gibbs
Gibbs4mo ago
sadly i do not
Diet Pepsi
Diet Pepsi4mo ago
just try the deathmatch then also defrag your harddrive
Gibbs
Gibbs4mo ago
I’ve tried death match 3 times No sign of the glitch I’ll do some regular games just to see I’m wondering if it might be how I start up my game Sometimes I’ll just double click on valorant Other times I’ll go into riot games then run valorant
Saucywan
Saucywan4mo ago
That shouldn't really affect it But I'm glad your issue is currently fixed
Gibbs
Gibbs4mo ago
Now that I have medal I’ll send yall a clip if it occurs again Do you mind if I @ you when I do?
Saucywan
Saucywan4mo ago
You can
Gibbs
Gibbs4mo ago
Thanks 🙏
Arii
Arii4mo ago
if its not happening now I would probably just guess and say it might be that you're running out of ram due to the standbyset or something and that it'll only occur after the computer has been running for long enough