R
RunPod•4mo ago
Melody

Hi, I have a problem with two of my very important services, and I received the following message

Hi, I have a problem with two of my very important services, and I received the following message: "This server has recently suffered a network outage and may have spotty network connectivity. We aim to restore connectivity soon, but you may have connection issues until it is resolved. You will not be charged during any network downtime." ID: 24v2dmaqcpzk05 ID: 1tb1ljqbg5i7un
7 Replies
ashleyk
ashleyk•4mo ago
@Papa Madiator can someone take a look?
Melody
Melody•4mo ago
Please help, yesterday I purchased expensive H100 servers, configured everything, and today there is a problem with them 😦 😦 😦
ashleyk
ashleyk•4mo ago
CA region?
Melody
Melody•4mo ago
yes
ashleyk
ashleyk•4mo ago
See #📢|announcements
Melody
Melody•4mo ago
ok thanks
justin
justin•4mo ago
If you lost money on it, you can ping Flash about a credit refund it necessary. But i think outages shouldn't be charged to u, if u find that not the case, flash or JM i think can help u
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