client freezing on loading screen when first launching the game

how do i fix this
21 Replies
MixNix
MixNix4mo ago
What troubleshooting steps have you tried?
favorite_frog_girl<3
i ahev tried reinstalling vangaurd restarting the pc reinstalling the whole game
MixNix
MixNix4mo ago
How long do you usually wait after launching the game?
favorite_frog_girl<3
but now it will get past the loading screen but whenever i clikc the game freezes but still runs normally i can click buttons and they do stuff but the screen is still frozen
MixNix
MixNix4mo ago
* Make sure you have the latest graphics drivers * Run Valorant as Administrator Try these two things ^
favorite_frog_girl<3
already tried the first thing but will try the other one i have it auto run as admin but that doesnt seen to fix it either
MixNix
MixNix4mo ago
And you said that uninstalling Vanguard, then Valorant; re-installing doesn't fix it either?
favorite_frog_girl<3
nope
MixNix
MixNix4mo ago
Have you tried turning off full-screen optimizations?
favorite_frog_girl<3
already did that
MixNix
MixNix4mo ago
This is very weird indeed
MixNix
MixNix4mo ago
Give me a second, I got to find something
MixNix
MixNix4mo ago
I think I might have a post here that was very similar to yours
MixNix
MixNix4mo ago
https://discord.com/channels/679875946597056683/1208327632618389554 @favorite_frog_girl<3 is this ticket similar to what youre experiencing?
favorite_frog_girl<3
im trying it rn nope didnt work when i clicked on something it just broke @Nix (They/Them)
VANGUARD
VANGUARD4mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
MixNix
MixNix4mo ago
@favorite_frog_girl<3 try contacting support above ^ they might be able to assist